Problem accessing backend

  • eventors

    (@eventors)


    9 years, 5 months ago

    Hello,

    I volunteer my services in keeping a non-profit
    website running. I just tried to access the pages
    on the backend. I can view pages,
    but when I go to edit there is no content in the
    editing box(of any page)? Can someone please help?
    website: http://withlacoocheegulfpreserve.com
    I am using version: 3.9.2
    and am afraid to update to 4.0.

    Another way of describing above:
    When I access any page on the website,
    then move down to the “edit” at the bottom
    and click, an empty edit box appears.

    Thanks! –Jeff

Viewing 4 replies - 1 through 4 (of 4 total)
  • Arteyin

    (@arteyin)

    9 years, 5 months ago

    Is it a theme? Can you make sure the links are going to the page and not a file? Did you recently add plugins?

    Thread Starter eventors

    (@eventors)

    9 years, 5 months ago

    I have not recently added plugin.
    I will now disable plugins to see if I can access
    my pages in edit box.

    Thanks for quickly responding!

    –Jeff

    Arteyin

    (@arteyin)

    9 years, 5 months ago

    I will be away for quite some time. so in the meantime, if the problem is still not resolved.

    If you have access to your database, look in the table wp_options and look in the column option_name for [ blog_charset ] and check to see what that is. Mine is set to UTF-8

    If you do not have access, try opening wp-config.php in your site browser and see if this line is commented out define('DB_CHARSET', 'utf8');

    Thread Starter eventors

    (@eventors)

    9 years, 5 months ago

    Thanks.
    I just deactivated all plugins and activated them one by one.
    I found the culprit and deleted it.
    The strange thing is that I have had the plugin installed for some time
    without any upgrades. It just now became a problem??
    –Jeff

Viewing 4 replies - 1 through 4 (of 4 total)
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