Title: problem accepting offer Last modified: February 15, 2017 --- # problem accepting offer * Resolved [sarbel](https://wordpress.org/support/users/sarbel/) * (@sarbel) * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-accepting-offer/) * hi * when clicking on “accept offer” I get error: the is a problem accepting your offer. also same error on decline. * what could be the problem? * tnx simon Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * (@jkohlbach) * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-accepting-offer/#post-8810106) * Hi Simon, * Can you try removing your Accept Options and re-adding them? Also please ensure you are on the latest version of the plugin. * Sometimes this can also happen if you’re on a site where admin-ajax.php cannot be accessed. This is commonly due to having an Apache .htpasswd defined. Turn that off and the problem will go away. * Would be great if you could shoot me a screenshot too if the issue persists. * Let me know how you go! * Cheers, Josh * Thread Starter [sarbel](https://wordpress.org/support/users/sarbel/) * (@sarbel) * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-accepting-offer/#post-8811754) * tried to remove accept option but that didnt help * how can I disable htpasswd in apache? im on godaddy shared hosting. will this affect other aspects of my website? * you can see the problem your self if you add 3 impression kits to the cart: [http://www.pink-perfect.com/product/impression-kit/](http://www.pink-perfect.com/product/impression-kit/) - This reply was modified 9 years, 2 months ago by [sarbel](https://wordpress.org/support/users/sarbel/). * Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * (@jkohlbach) * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-accepting-offer/#post-8814610) * Hi Simon, * I replicated the problem. Its nothing to do with htpasswd so please ignore that suggestion. * The actual problem is that it appears some URLs are reporting back as https, eg. the admin-ajax.php is reporting back as the secured link. This means when the plugin goes to accept the offer it’s calling up the https version of the site and it throws a security error (you can see this reported back in the javascript console). * I recommend you run https across your whole site and redirect any non-http visits to the secure URL. Running both on your site will only cause problems, choose either secured or non-secured. This might be something you need to get your host/ web developer to help with. * Hope this helps! * PS. You also have a JS error in the console. It’s to do with a link in your header from the google analytics tracking code. * [https://snag.gy/wxWVDN.jpg](https://snag.gy/wxWVDN.jpg) * You probably need to update your google analytics plugin I’d say, they have a newer version. Likewise any extra tracking scripts (this looks like it might be part of the ecommerce tracking?). * Cheers, Josh * Thread Starter [sarbel](https://wordpress.org/support/users/sarbel/) * (@sarbel) * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-accepting-offer/#post-8821926) * hi * thanks for the suggestion but I prefer to have the site use only http (and https for checkout) * will look for other solution * S * Thread Starter [sarbel](https://wordpress.org/support/users/sarbel/) * (@sarbel) * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-accepting-offer/#post-8852127) * hi josh * are you willing to accept a donation in exchange for supporting mixed http/https mode? * tnx simon * Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * (@jkohlbach) * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-accepting-offer/#post-8859259) * Hi Simon, * The problem is actually not within Just-In-Time Sales Offers. WordPress itself is reporting a http URL for the generated admin-ajax.php URL which is where all the AJAX endpoint go through. * While it does work having just the cart and checkout on https, I believe WooCommerce themselves also recommends using HTTPS across the whole site. * There’s another way around it which would be to put the backend of the site on https as well. This would then force the admin-ajax.php URL to report back with a https version of the URL. * You can do this quite easily using a plugin like [WordPress HTTPS](https://wordpress.org/plugins/wordpress-https/). Hope this helps! * Cheers, Josh * Thread Starter [sarbel](https://wordpress.org/support/users/sarbel/) * (@sarbel) * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-accepting-offer/#post-8864839) * strange im already using using this setting: define( ‘FORCE_SSL_ADMIN’, true); so my backend is loading on https * but still …. * Plugin Author [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * (@jkohlbach) * [9 years, 2 months ago](https://wordpress.org/support/topic/problem-accepting-offer/#post-8868680) * Hi Simon, * I just checked your site again, what happens is that the front end Cart page is NOT loading on SSL, but the admin-ajax.php URL provided by WordPress IS loading on SSL. * So it’s a mixture of https/http as I mentioned but the opposite way around. * Can you load your /cart page on https? Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘problem accepting offer’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/just-in-time-sales-offers_4d5e56. svg) * [Just-In-Time Sales Offers](https://wordpress.org/plugins/just-in-time-sales-offers/) * [Frequently Asked Questions](https://wordpress.org/plugins/just-in-time-sales-offers/#faq) * [Support Threads](https://wordpress.org/support/plugin/just-in-time-sales-offers/) * [Active Topics](https://wordpress.org/support/plugin/just-in-time-sales-offers/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/just-in-time-sales-offers/unresolved/) * [Reviews](https://wordpress.org/support/plugin/just-in-time-sales-offers/reviews/) * 8 replies * 2 participants * Last reply from: [Josh Kohlbach](https://wordpress.org/support/users/jkohlbach/) * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/problem-accepting-offer/#post-8868680) * Status: resolved