Title: problem
Last modified: October 31, 2024

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# problem

 *  Resolved [loging](https://wordpress.org/support/users/loging/)
 * (@loging)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/problem-340/)
 * Hello, I have a problem/bug, it appeared since the last update. 
   When i activate
   the plugins, Site Kit by Google the products on the website don’t load anymore,
   the pages don’t work anymore.
 * with plugin offline : [https://jumpshare.com/s/O7oXDAw9ydKyols11Imw](https://jumpshare.com/s/O7oXDAw9ydKyols11Imw)
   
   with plugin online : [https://jumpshare.com/s/hHCWbpF8h6lY5sDQNDIS](https://jumpshare.com/s/hHCWbpF8h6lY5sDQNDIS)
    -  This topic was modified 1 year, 6 months ago by [loging](https://wordpress.org/support/users/loging/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-340%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/)
 * (@adamdunnage)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/problem-340/#post-18108777)
 * Hello [@loging](https://wordpress.org/support/users/loging/) thanks for bringing
   this to our attention. That is unusal and I’d be happy to help look into this
   for you to see if this is a Site Kit issue and if so help resolve it for you.
   Please could you start by sharing the following:
    1. Your [Site Health information](https://i.imgur.com/Rtkmsba.png). You can [use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/)
       to share privately if preferred. 
    2. Do you encounter the same when checking from an [Incognito window](https://imgur.com/ALzgiHp)?
    3. Do you get the same outcome when following the troubleshooting steps [here](https://sitekit.withgoogle.com/documentation/troubleshooting/using-troubleshooting-mode/)?
 * Once you have shared this information I can help suggest some next steps for 
   you. Let me know if you have any other questions in the meantime.
 *  Plugin Support [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/)
 * (@adamdunnage)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/problem-340/#post-18121892)
 * As we didn’t receive a response I’ll mark this as resolved. Feel free to [open a new support topic](https://wordpress.org/support/plugin/google-site-kit/#new-post)
   if you continue to encounter issues, or reopen this topic and we’d be happy to
   assist.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘problem’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863)
 * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/)
 * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/problem-340/#post-18121892)
 * Status: resolved