Support » Plugin: File Manager » Pro Version Stops / Whitescreen of Death

  • jamespennington1966

    (@jamespennington1966)


    Pro Version stopped working. Does not give any errors just gives me the whitescreen of Death on the dashboard. I use filed manager to disable it. All other plugins work fine. I reinstate it and I get the death screen again. So I know it is this plugin.

    I have used it for several days testing the front end of the site without any problems – uploaded files, created folders, downloaded, etc. Tonight when I logged in, is when I had the issue. Tried from 3 different computers on 3 different browsers (explorer, firefox and chrome) Once I deactivated it, everything works fine. (except for this plugin)

    Please let me know what other info you need.

    Thank you,
    James Pennington

    Info from my host
    System Overview

    WP Version: 4.8.2
    PHP Version: 5.6.30
    Database Version: 5.5.51-38.2
    Client IP Address: 173.218.190.232
    Server IP Address: 192.185.70.216
    Server Load: 0.02, 0, 0
    Server Load Average: 0.007
    PHP Memory Usage: 32% (81.12M of 256M)

    WordPress Info

    WP Version: 4.8.2
    Active Theme: Business Point, Version 1.0.5
    WP Memory Limit: 40 MB
    WP Remote Post: Enabled
    WP Debug Mode: Disabled
    WP Debug Log: Disabled
    WP Debug Display: Enabled
    WP Debug Script: Disabled
    Query Logging: Disabled
    Disallow File Edit: Disabled
    Allow Core Auto Update: Disabled
    WP DB Hostname: localhost
    WP DB Name: jpenning_wrdp1
    Active Plugins: 30
    WP Language: English / en_US
    Advanced Caching: Disabled
    External Object Cache: Disabled
    WordPress Time: 2017-10-21 21:59:20
    Update Method: Direct access allowed

    Client Info

    Platform: Windows 7
    Browser: Firefox
    IP Address: 173.218.190.232
    User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0
    Hostname: 173-218-190-232-bast.mid.dyn.suddenlink.net
    Client Port: 55665

    Server Info

    OS/Server: Linux gator4076.hostgator.com 3.12.74-212.ELK6.x86_64 #1 SMP Mon Jun 19 18:17:34 CDT 2017 x86_64
    Server Software: Apache
    Server Version: 64Bit
    Server Address: 192.185.70.216
    Server Port: 80
    Document Root: /home3/jpennington/public_html
    Server Name: altcomret.com
    Server Load: 0.02, 0, 0
    Load Average: 0.007
    Server Signature: Apache Server at altcomret.com Port 80
    Apache Modules: n/a
    Server Protocol: HTTP/1.1
    HTTP Connection: n/a
    Server Gateway: CGI/1.1
    Server Time: 2017-10-21 21:59:20

    Database Info

    Database: Percona Server (GPL), Release 38.2, Revision 727
    Version: 5.5.51-38.2
    Uptime: 41 days, 20 hours, 46 minutes, 58 seconds
    Hostname: gator4076.hostgator.com
    Charset: utf8mb4

    PHP Info

    PHP Version: 5.6.30
    Zend Engine: 2.6.0
    PHP Memory Limit (runtime / server): 256M / 256M
    PHP Memory Usage: 32% (81.13M of 256M)
    PHP Peak Memory Usage: 82.5M
    PHP Post Max Size: 64M
    PHP Upload Max File Size: 64M
    PHP Execution Time Limit: 30s
    PHP Input Time Limit: 60s
    PHP Max Input Vars: 1000
    PHP Include Path: .:/opt/php56/lib/php
    PHP Allow URL File Open: Enabled
    PHP File Uploads: Enabled
    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: Enabled
    Use Only Cookies: Enabled
    Loaded Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, gettext, gmp, SPL, iconv, session, intl, json, mbstring, mcrypt, mssql, mysql, mysqli, odbc, standard, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, imap, SimpleXML, soap, sockets, exif, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, imagick, SourceGuardian, mhash, ionCube Loader, Zend Guard Loader
    open_basedir:
    fsockopen: Enabled
    cURL: Enabled
    SOAP Client: Enabled
    Short Open Tag: Enabled

    Security Info

    Register Globals: Disabled
    Safe Mode: Disabled
    Display Errors: Enabled
    allow_url_include: Enabled
    allow_url_fopen: Enabled
    Magic Quotes: Disabled
    Server Signature: Enabled
    WP Unique Keys: Disabled
    mod_security: Not Installed
    open_basedir: Disabled
    upload_tmp_dir: /tmp
    expose_php: Disabled

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Pro Version Stops / Whitescreen of Death’ is closed to new replies.