Pro version not working

  • Resolved johnc1979

    (@johnc1979)


    8 years ago

    Hi,

    I can’t find the contact options on your website so am trying to get some help here.

    Just a couple of things.

    1. When I purchased the pro version it was advised in the plugin that it would be €10 until the end of March. I paid €20.

    2. The important thing. It isn’t showing any images for variations. Nothing. What can be wrong? The free version showed the images, but not the pro. I have cleared the cache and stil nothing.

    Thanks

    https://wordpress.org/plugins/smart-variations-images/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author David Rosendo

    (@drosendo)

    8 years ago

    Hi John,

    I will have a look at it asap. should not have any issues.

    Regarding the contact, on my site under Login you have a option to submit a “ticket”.
    You are correct with the end of the month, I will refund you 10€.

    Please go to my site(open ticket), and supply me with your site credentials so that I can take a look at it.

    Sorry for any inconvenience caused.

    Thanks
    David

    edwub

    (@edwub)

    8 years ago

    Hi David, exact same scenario here. Have also submitted ticket

    Thread Starter johnc1979

    (@johnc1979)

    8 years ago

    Hi David,

    Thanks for that. I have setup credentials for you and sent them to you through your contact form as the ticket system was telling me I couldn’t log a ticket.

    Thanks

    Plugin Author David Rosendo

    (@drosendo)

    8 years ago

    Hello,

    Ticket system is working now.

    Thanks,
    David

Viewing 4 replies - 1 through 4 (of 4 total)
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