Title: Pro version not loading comments.
Last modified: September 6, 2018

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# Pro version not loading comments.

 *  [cmaverick](https://wordpress.org/support/users/cmaverick/)
 * (@cmaverick)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/pro-version-not-loading-comments/)
 * Ok, I have a couple installations of this on a couple different websites. One(
   [http://voxpopcast.com](http://voxpopcast.com)) uses the FB API as I had it set
   BEFORE the FB changes that made things difficult.
 * However, I have since added it to another site ([http://chrismaverick.com](http://chrismaverick.com))
   since the plugin I used to sync FB comments for that site ceased working. Since
   I couldn’t get a new app to work for FB without going to the authentication process
   I upgraded to the premium version of SNAP using the NextScripts API. Posting 
   now works for that site, however neither of the first two posts that I have made
   since switching over will sync comments:
 * • [http://www.chrismaverick.com/wp/2018/08/31/on-mourning-boners-and-slut-shaming/](http://www.chrismaverick.com/wp/2018/08/31/on-mourning-boners-and-slut-shaming/)–
   links to [https://www.facebook.com/chrismaverick/posts/10156801575986654](https://www.facebook.com/chrismaverick/posts/10156801575986654)
 * • [http://www.chrismaverick.com/wp/2018/09/04/pimping-the-podcast-and-comics-syllabi/](http://www.chrismaverick.com/wp/2018/09/04/pimping-the-podcast-and-comics-syllabi/)
   links to [https://www.facebook.com/chrismaverick/posts/10156810956061654](https://www.facebook.com/chrismaverick/posts/10156810956061654)
 * Both facebook pots have comments. Neither is updating the comments on the WP 
   site however… neither automatically, nor when I press the import comments button.
 * What am I missing?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpro-version-not-loading-comments%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [NextScripts](https://wordpress.org/support/users/nextscripts/)
 * (@nextscripts)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/pro-version-not-loading-comments/#post-10678171)
 * The rules of this forums do now allow us to support “Pro” users here.
 * Moderators here are very strict about that.
 * Please see: [https://wordpress.org/support/topic/wordpressorg-forums-rules-those-forums-are-for-only-for-the-free-plugin/](https://wordpress.org/support/topic/wordpressorg-forums-rules-those-forums-are-for-only-for-the-free-plugin/)
 * Please open a support ticket here: [https://www.nextscripts.com/support/](https://www.nextscripts.com/support/)
   or post on our own forums [https://www.nextscripts.com/forums/](https://www.nextscripts.com/forums/)
 *  Thread Starter [cmaverick](https://wordpress.org/support/users/cmaverick/)
 * (@cmaverick)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/pro-version-not-loading-comments/#post-10682283)
 * I actually do have a support ticket. But as per the other user who makes a similar
   comment: [https://wordpress.org/support/topic/pro-version-open-ticket-for-months/](https://wordpress.org/support/topic/pro-version-open-ticket-for-months/)
   there’s not feedback coming from the support ticket at all.
 * Is there any way to tell if anyone is checking them?
 *  [EnFi](https://wordpress.org/support/users/enfi/)
 * (@enfi)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/pro-version-not-loading-comments/#post-10721457)
 * Hello,
    same problem for me! They don’t reply to the tickets, I already use the
   pro plugin and I’ve added an API but is not active on my website. But I payed
   for it! I will ask for refund. Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Pro version not loading comments.’ is closed to new replies.

 * ![](https://ps.w.org/social-networks-auto-poster-facebook-twitter-g/assets/icon-
   256x256.png?rev=1106267)
 * [NextScripts: Social Networks Auto-Poster](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/)
 * [Active Topics](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [EnFi](https://wordpress.org/support/users/enfi/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/pro-version-not-loading-comments/#post-10721457)
 * Status: not resolved