Support » Plugin: HTML5 jQuery Audio Player » Pro Version – Install Disables WP Media Upload

  • Hi,

    Have version Pro 1.5.
    After activating your plugin – all WP Upload Media buttons seem to be disabled. Can’t access any Media files!

    Also adding songs to created playlists is not functioning.
    After inputting all required fields & clicking “add song”, message comes up the song has been added, but it doesn’t show up in the Playlist which still says “Please Add Songs No Songs Listed Yet”

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  • Plugin Author Maeve Lander


    Hi Lucie are you able to send a link to your site so I can check it and see what might be causing these problems for you?

    In the meantime just from the description it sounds like some sort of conflict maybe with the theme or another plugin, or something to do with your environment (because this is isolated to your site, doesn’t happen for other users), so maybe go through the normal troubleshooting steps to try to identify what the conflict is?


Viewing 1 replies (of 1 total)
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