Title: Pro Version Doesn't Work
Last modified: June 2, 2017

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# Pro Version Doesn't Work

 *  [migster](https://wordpress.org/support/users/migster/)
 * (@migster)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/pro-version-doesnt-work-3/)
 * If I could give this 0 stars, I would, simply for the fact that Tech Banker refuse
   to support the Pro version.
 * They will not acknowledge support emails or posts in their own forum after a 
   problem with their licensing system rendered the plugin useless. In 2 days, I
   have had 1 reply which didn’t come close to solving the issue, and since then
   nothing.
 * It is the worst support of any commercial plugin I’ve ever known.
 * I’ve asked for a refund, but no doubt they’ll ignore that as well. Avoid these
   clowns and choose another gallery.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [gallery-bank](https://wordpress.org/support/users/gallery-bank/)
 * (@gallery-bank)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/pro-version-doesnt-work-3/#post-7920405)
 * Hi,
 * Firstly, we apologize for the inconvenience caused.
 * Secondly, we would request to please post anything regarding pro version at our
   forums and not here.
 * This is the forum for only WordPress Standard Editions. And this against the 
   rules of wordpress to post queries regarding paid products here.
 * Thirdly, we did send emails to regularly and have delivery receipts for each 
   of our emails sent and delivered.
 * We even personally called at your Mobile and you were not interested anymore 
   in solving the issue.
 * We still regret, that you faced problems.
 * Thanks
    ** Support Team Tech Banker
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [11 years, 6 months ago](https://wordpress.org/support/topic/pro-version-doesnt-work-3/#post-7920406)
 * Forum moderators discourage commercial support to be provided on these forums,
   so the plugin author may not be able to help you out here.
 * [@gallery-bank](https://wordpress.org/support/users/gallery-bank/), For clarification
   can you provide a link to your support section?
 * This review doesn’t reflect the plugin it represents, however since the commercial
   plugin is [advertised on it](https://wordpress.org/plugins/gallery-bank/) I will
   leave this review up.
 *  Plugin Contributor [gallery-bank](https://wordpress.org/support/users/gallery-bank/)
 * (@gallery-bank)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/pro-version-doesnt-work-3/#post-7920407)
 * Hi Andrew,
 * Thank you so much for posting.
 * We also discourage customers to post support for commercial products from here.
 * We have a separate section which should be used.
    [http://tech-banker.com/forum/gallery-bank-support/](http://tech-banker.com/forum/gallery-bank-support/)
 * We have a screen capture of the email and its delivery receipts.
    _[moderated–
   please keep private support private]_
 * We are sorry for an irrelevant topic from commercial product is being posted 
   here!
 * Thanks for your help!
 * **Support Team
    Tech Banker

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Pro Version Doesn't Work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/gallery-bank_f4eddc.svg)
 * [Gallery Bank - Wordpress Photo Gallery Plugin](https://wordpress.org/plugins/gallery-bank/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gallery-bank/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gallery-bank/)
 * [Active Topics](https://wordpress.org/support/plugin/gallery-bank/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gallery-bank/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gallery-bank/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [gallery-bank](https://wordpress.org/support/users/gallery-bank/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/pro-version-doesnt-work-3/#post-7920407)