Support » Plugin: Facebook Comments Importer » PRO version doesn't auto-connect post

  • Resolved tinnickels

    (@tinnickels)


    In the free version, my latest post auto-connects to the corresponding FB post from my fan page. (Although I need to import comments manually.) After upgrading to PRO, this connection is not found. I can manually connect by entering the post number, but the plug-in doesn’t find the connection by itself. Once connected, comments import as expected.

    I am using short-links, and the “Follow URL shortner redirects” is enabled in both versions.

    I did notice the PRO version is back at v2.0 while the free version is v2.3. Maybe that’s related?

    Any idea what’s going on?

    https://wordpress.org/plugins/fb-comments-importer/

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  • Thread Starter tinnickels

    (@tinnickels)

    BTW, I did a test with a full WP URL and everything works as expected. It’s the short links that are causing the issue. But curiously, the Free version is able to correctly follow exactly the same short links and do the mapping correctly. And yes, short link follows are enabled. I even checked the database to be sure the option was set correctly.

    Help??

    Plugin Author Ivan M

    (@ivanm89)

    Hello,

    Since question is related to PRO version, let’s continue conversation by email. I already replied on your first email.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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