Support » Theme: Vega » PRO version break FREE appearence – no refund

  • As the free version seems good for me, I bought yesterday the PRO version and unfortunately it break a lot of thing (logo displaying, main menu). So, confident with the mention on the VEGA pro Page “If the theme doesn’t work out for you, let us know within 14 days and we’ll refund your purchase, no questions asked.”,
    I asked for a refund and they answer me they have no refund terms (which is correct according to their terms and condition page) but not considering their Theme Page.

    So, free version is a quite good theme, but be very careful with buying the pro version, as you cannot test it before buying it and it reacts differently from the free.

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’ll give the author an opportunity to reply but after or even before that this review will be closed to new replies.

    These forums are not for any refund conversations. That includes the reviews.

    Theme Author lyrathemes

    (@lyrathemes)

    @jdembowski Thanks.

    @aureleduda As I mentioned to you on my response to you, we’d be happy to take a look at why the upgraded version is breaking for you. I believe this may be a simple matter of missing files or an incorrect installation. Please let me know if we can assist with the set up and help you fix these issues.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘PRO version break FREE appearence – no refund’ is closed to new replies.