Support » Plugin: Accordion FAQ » Pro support?

  • Resolved markwest2016


    I have purchased the Pro version – and have logged a support issue – but after the initial response offering help no-one has replied to my further emails?
    I am concerned maybe you are not receiving them – which would be odd, given that you received the first one I sent.
    I will paste my email here just in case you have not seen it:

    Please could you help me resolve the issues below? They are still outstanding.

    The issues summarised are:

    -The following colours are set in the accordion options – but are not applying:
    – Accordion Open/Close Icon Background Color
    – Selected/Hover Accordion Open/Close Background Colour
    – Please could you help resolve the skew issue as you previously said you would?

    Further to this I have some requests, that maybe you would consider please:

    – is it possible to set global colours/options that can apply to all or selected accordions – where every accordion on a site will have the same settings?

    – The option to scroll to top is useful and I would like to use it – but there is no setting to add top padding/margin – when there is a sticky header/navigation the accordion scrolls up underneath it – so the top is not visible. A setting in the interface to add some top padding would fix this I think.

    – it would also be useful to alter the skew % – so that it could match the skewed items on the rest of the site. Again, the ability to set this in the user interface would be great.

    Maybe some or all of these things can be achieved solely with CSS? If you have a full CSS class reference for the plugin that you could provide that would be really useful?

    Thank you for your help.

    Kind Regards


Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,
    As WordPress Rule Guideline i can’t share any details about Pro Plugin.
    Kindly drop you query at wpshopmart[at]gmail[dot]com support Form.

    Balwant Kashyap

    Thread Starter markwest2016


    Hi Balwant,

    I appreciate you may not be able to answer here. But – I have emailed in twice now and not received a response.

    Please could you check for my emails and respond?



    Kindly Visit here and drop your query.

    I will catch you there.

    Balwant Kashyap

    I have the pro version as well, and still within support terms. 5 days now, and no answer to my support issues. My Accordion Pro is not working.

Viewing 4 replies - 1 through 4 (of 4 total)
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