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PRO stopped working

  • Purchased the PRO version for $39. Just stopped working. Emailed for support, no response from developer. Would not recommend spending money on PRO version because you will get no support.

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  • esmi

    @esmi

    Forum Moderator

    These forums do not support commercial products. Only the free plugins downloaded from http://wordpress.org/plugins/. Please contact the plugin’s vendor directly with any questions about commercial products.

    Plugin Author Joe Dolson

    @joedolson

    I can’t provide support in these forums, but I can respond to your comment about support:

    I always answer support requests, as long as they actually include a question. Occasionally, it’ll take me a few days to get to them (although this isn’t true for PRO requests), but I always respond to support requests. If I didn’t respond to your support request, it means that I didn’t receive it.

    I don’t know what method you may have used to contact me; but please try again. You can use the contact form on my web site, the pro support forums, or the support request form built into the plug-in. The last is the least reliable, because it depends on the functionality and deliverability of email on your server, but there are many ways to get in touch with me.

Viewing 2 replies - 1 through 2 (of 2 total)
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