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PRO stopped working (3 posts)

  1. rdsites
    Member
    Posted 1 year ago #

    Purchased the PRO version for $39. Just stopped working. Emailed for support, no response from developer. Would not recommend spending money on PRO version because you will get no support.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    These forums do not support commercial products. Only the free plugins downloaded from http://wordpress.org/plugins/. Please contact the plugin's vendor directly with any questions about commercial products.

  3. Joe Dolson
    Member
    Plugin Author

    Posted 1 year ago #

    I can't provide support in these forums, but I can respond to your comment about support:

    I always answer support requests, as long as they actually include a question. Occasionally, it'll take me a few days to get to them (although this isn't true for PRO requests), but I always respond to support requests. If I didn't respond to your support request, it means that I didn't receive it.

    I don't know what method you may have used to contact me; but please try again. You can use the contact form on my web site, the pro support forums, or the support request form built into the plug-in. The last is the least reliable, because it depends on the functionality and deliverability of email on your server, but there are many ways to get in touch with me.

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