Title: PRO plugin version
Last modified: July 10, 2025

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# PRO plugin version

 *  Resolved [emgb_520](https://wordpress.org/support/users/emgb_520/)
 * (@emgb_520)
 * [9 months ago](https://wordpress.org/support/topic/pro-plugin-version/)
 * I have sent an inquiry via the simplefilelist.com contact form at least twice
   with no response. Questions below.
 * 1.) According to the changelog I saw but can’t seem to find again, the Simple
   File List PRO plugin on my client’s site is up to date (PLEASE CONFIRM THE CURRENT
   VERSION NUMBER OF THE SFL PRO PLUGIN). However, it’s not been updated in a LONG
   time and it’s going to start getting flagged by Wordfence as abandoned. When 
   is the plugin going to be updated again? Is it still supported?
   2.) How do I 
   access my current license/account for renewal if/when it’s updated? I tried going
   to the [https://account.simplefilelist.com/](https://account.simplefilelist.com/)
   URL and doing a password reset there, too, and it never came.
 * Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Mitchell Bennis](https://wordpress.org/support/users/eemitch/)
 * (@eemitch)
 * [9 months ago](https://wordpress.org/support/topic/pro-plugin-version/#post-18550175)
 * Hello,
 * Sorry that I have not received your inquiries. Please utilize the Support Ticket
   System rather than using email. Go to: [https://simplefilelist.com/get-support/](https://simplefilelist.com/get-support/)
 * Also, please review the page on the website, linked in the main menu under support,
   where you can see the latest version information about all forms of SFL: [https://simplefilelist.com/latest-versions/](https://simplefilelist.com/latest-versions/)
   
   Going forward, I can only provide PRO support using the Ticket System, as it 
   is against the rules to addresses these here.
 * [https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)
 * Thank you,
 * Mitch
 *  Thread Starter [emgb_520](https://wordpress.org/support/users/emgb_520/)
 * (@emgb_520)
 * [9 months ago](https://wordpress.org/support/topic/pro-plugin-version/#post-18551009)
 * I tried doing a password reset at [https://simplefilelist.com/get-support/](https://simplefilelist.com/get-support/)
   and at [https://account.simplefilelist.com/](https://account.simplefilelist.com/)
   and I never get the emails.
 * I need help accessing my account so I CAN submit support inquiries.
 * If you aren’t getting the contact form submissions and I am not getting the password
   reset emails from the SFL site, maybe you should check mail delivery for the 
   site?
 * Are you able to at least answer if/when the PRO plugin will be updated again 
   or if it’s still supported?
 * Thanks!
    -  This reply was modified 9 months ago by [emgb_520](https://wordpress.org/support/users/emgb_520/).
    -  This reply was modified 9 months ago by [emgb_520](https://wordpress.org/support/users/emgb_520/).
 *  Plugin Author [Mitchell Bennis](https://wordpress.org/support/users/eemitch/)
 * (@eemitch)
 * [9 months ago](https://wordpress.org/support/topic/pro-plugin-version/#post-18551180)
 * Hello,
 * There must be something going on between our emails if I cannot receive yours
   and you cannot receive mine. I am getting mail from others and people are using
   the ticket system.
 * Yes, it is still supported, which is why I would like you to contact me for support.
 * [support@simplefilelist.com](https://wordpress.org/support/topic/pro-plugin-version/support@simplefilelist.com?output_format=md)
 * or try
 * [mitch@elementengage.com](https://wordpress.org/support/topic/pro-plugin-version/mitch@elementengage.com?output_format=md)
 *  Thread Starter [emgb_520](https://wordpress.org/support/users/emgb_520/)
 * (@emgb_520)
 * [9 months ago](https://wordpress.org/support/topic/pro-plugin-version/#post-18551182)
 * If I email, can you please help me get access to my account at simplefilelist.
   com?
 * Thanks!
 *  Plugin Author [Mitchell Bennis](https://wordpress.org/support/users/eemitch/)
 * (@eemitch)
 * [9 months ago](https://wordpress.org/support/topic/pro-plugin-version/#post-18551185)
 * Of course
 *  Moderator [Support Moderator](https://wordpress.org/support/users/moderator/)
 * (@moderator)
 * [9 months ago](https://wordpress.org/support/topic/pro-plugin-version/#post-18551241)
 * Gentle reminder: this is not a conversation for here.
 * For pro or customer support, please contact the developer on their site. This
   includes pre-sales information.
 * As the developer is aware, customers may not be supported on this site.
 * [https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘PRO plugin version’ is closed to new replies.

 * ![](https://ps.w.org/simple-file-list/assets/icon-256x256.png?rev=1330838)
 * [Simple File List](https://wordpress.org/plugins/simple-file-list/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-file-list/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-file-list/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-file-list/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-file-list/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-file-list/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [Support Moderator](https://wordpress.org/support/users/moderator/)
 * Last activity: [9 months ago](https://wordpress.org/support/topic/pro-plugin-version/#post-18551241)
 * Status: resolved