Title: Pro Features Not Working
Last modified: August 31, 2016

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# Pro Features Not Working

 *  Resolved [deltadirac](https://wordpress.org/support/users/deltadirac/)
 * (@deltadirac)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/pro-features-not-working-1/)
 * I upgraded to pro. Installed and activated as described for pro installation.
   Currently the pro features are not working.
 * 1. I am unable to process a credit card from the POS. There is no field to enter
   a card number. I have a payment gateway that works on the site, but not the POS.
 * 2. In the POS under the MENU, the only links that work are POS, WP Dashboard 
   and Pro Support. Products, Orders, Customers, and Coupons are dead links that
   do nothing.
 * 3. Under Pro Support I am unable to send an email in the Support Form. Error:“
   There was an error sending the email”
 * [https://wordpress.org/plugins/woocommerce-pos/](https://wordpress.org/plugins/woocommerce-pos/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [kilbot](https://wordpress.org/support/users/kilbot/)
 * (@kilbot)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/pro-features-not-working-1/#post-7009070)
 * First, check that you have the latest version of WooCommerce POS + Pro installed.
   Both free and Pro versions should always be the same number, eg: 0.4.5
 * If you have the latest versions installed, please contact me via [support@woopos.com.au](https://wordpress.org/support/topic/pro-features-not-working-1/support@woopos.com.au?output_format=md)
   with a temporary admin account so I can login and take a look.
 *  Plugin Author [kilbot](https://wordpress.org/support/users/kilbot/)
 * (@kilbot)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/pro-features-not-working-1/#post-7009081)
 * Issue resolved via email.
 * For the benefit of other users: if you are using a CDN with W3 Total Cache you
   should disable the CDN for the POS page.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Pro Features Not Working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pos/assets/icon-256x256.png?rev=3109703)
 * [WCPOS - Point of Sale (POS) plugin for WooCommerce](https://wordpress.org/plugins/woocommerce-pos/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pos/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pos/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pos/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pos/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pos/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [kilbot](https://wordpress.org/support/users/kilbot/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/pro-features-not-working-1/#post-7009081)
 * Status: resolved