Title: Pro features does not work, poor support
Last modified: November 26, 2016

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# Pro features does not work, poor support

 *  [Aircut](https://wordpress.org/support/users/aircut/)
 * (@aircut)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/pro-features-does-not-work-poor-support/)
 * additional features in the pro version don’t not work.
 * Posts Slides – it does not show feature images what so ever, and when a specific
   category ID is selected – it populates posts with no regards to the category 
   filter.
 * Title & Description – are messed with HTML tags.
 * Support is poor. I opened two support tickets. one here and one through their
   website. Could not get a solution, message back and forth, despite that the plugin
   does not work, they decided to hold on the plugin cost of $15 instead of issuing
   a refund.
    -  This topic was modified 9 years, 10 months ago by [Aircut](https://wordpress.org/support/users/aircut/).

Viewing 1 replies (of 1 total)

 *  [support-huge-it](https://wordpress.org/support/users/support-huge-it/)
 * (@support-huge-it)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/pro-features-does-not-work-poor-support/#post-8482959)
 * The above mentioned problems were not detected in our side, and [@aircut](https://wordpress.org/support/users/aircut/)
   didn’t show us them, while we try to do our best to help,
    Dear [@aircut](https://wordpress.org/support/users/aircut/)
   you refuse to contact us by other sources (as your email was denied by gmail 
   and we can not reply to you) So we try to reach you by live chat or facebook,
   we just want to make a teamviewer connection with you to see the problem, because
   without showing the problem refund will be impossible. We again apologies for
   the issue, and hope you will contact us if really want the problem to be solved
   and not just get the money back.

Viewing 1 replies (of 1 total)

 The topic ‘Pro features does not work, poor support’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/slider-image_277db5.svg)
 * [Responsive Slider - Image Slider - Slideshow for WordPress](https://wordpress.org/plugins/slider-image/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/slider-image/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/slider-image/)
 * [Active Topics](https://wordpress.org/support/plugin/slider-image/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/slider-image/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/slider-image/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [support-huge-it](https://wordpress.org/support/users/support-huge-it/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/pro-features-does-not-work-poor-support/#post-8482959)