Title: Pro doesn't work
Last modified: August 21, 2016

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# Pro doesn't work

 *  [Daelorn](https://wordpress.org/support/users/daelorn/)
 * (@daelorn)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/pro-doesnt-work/)
 * Hi,
 * Though I can use the basic version of the plugin, once I switch to the pro version
   I suddenly don’t have sufficient permissions to access the settings page.
 * I’m using multisite; could that be the issue?
 * Thanks for your help,
    Laurent.
 * [http://wordpress.org/extend/plugins/buddypress-custom-profile-menu/](http://wordpress.org/extend/plugins/buddypress-custom-profile-menu/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [sensibleplugins](https://wordpress.org/support/users/sensibleplugins/)
 * (@sensibleplugins)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/pro-doesnt-work/#post-3836592)
 * Hi Laurent,
 * This is very strange. Did you test the free version on multisite?
 * Thanks.
 *  Thread Starter [Daelorn](https://wordpress.org/support/users/daelorn/)
 * (@daelorn)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/pro-doesnt-work/#post-3836595)
 * Thanks for your quick reply.
    Yes and it perfectly.
 *  Plugin Author [sensibleplugins](https://wordpress.org/support/users/sensibleplugins/)
 * (@sensibleplugins)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/pro-doesnt-work/#post-3836615)
 * There is nothing in the Pro version that has anything to do with affecting the
   Settings page permissions. We’ve also never had this issue reported before by
   any of our multisite Pro customers. I’d recommend you completely delete the Pro
   plugin, then install the free plugin and check if it still works. If it does,
   then please completely delete the free plugin and re-install the Pro one.
 *  Thread Starter [Daelorn](https://wordpress.org/support/users/daelorn/)
 * (@daelorn)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/pro-doesnt-work/#post-3836655)
 * Tried it and still the same. Are there known conflicts with other plugins?
 *  Plugin Author [sensibleplugins](https://wordpress.org/support/users/sensibleplugins/)
 * (@sensibleplugins)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/pro-doesnt-work/#post-3836731)
 * If there were any conflicts it would’ve happened with the free version as well.
   Have you tried without multisite?
 *  Thread Starter [Daelorn](https://wordpress.org/support/users/daelorn/)
 * (@daelorn)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/pro-doesnt-work/#post-3836866)
 * Yes and I get the same message…
    This is odd.
 *  Thread Starter [Daelorn](https://wordpress.org/support/users/daelorn/)
 * (@daelorn)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/pro-doesnt-work/#post-3836950)
 * Well,
 * It seems to be working on local site from the settings menu.
    If I try however
   to go to the page using the Buddypress bar, then it doesn’t work.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Pro doesn't work’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [Daelorn](https://wordpress.org/support/users/daelorn/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/pro-doesnt-work/#post-3836950)
 * Status: not resolved