• Resolved mikekrispy

    (@mikekrispy)


    Hello, this issue started popping up in the last week or so. I click the ‘Generate pages for existing users’ and everything works like normal. The new Private Pages appear with no issues in the ‘View All Pages’ list.

    However, when I attempt to edit any new Private Page, upon saving the changes, that page now gets filed under “Mine” (among the list that says All, Mine, Published, Trash, etc.). It’s now associating that page with my admin user? When I navigate to the page where the [client-portal] shortcode exists I no long see my own personal Private Page, I see the page of whoever I edited last.

    More strange, if I edit a Private Page that was generated more than a week or so ago (I’ll pick my oldest page) it does NOT file it under “Mine” when I save those changes.

    This never used to happen, and nothing has changed in my process. I’m losing hair over this, any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    I have more or less the same problem since this morning, following the 1.1.3 update, the pages are classified in the “Mine” category, are no longer accessible in the list of “Users” pages, cannot be consulted by users. I have done a rollback to version 1.1.2, after that the problem does not occur any more during new page modifications but concerning the pages modified in the meantime the problem is not solved.

    Hello @mikadoco8 and @mikekrispy,

    Thank you for reaching out to us and for reporting this.

    It is a bug from our side. I was able to replicate this issue as well. This issue will be redirected to our development team where they shall be able to find a fix in the next update of Client Portal.

    In the meantime, as a temporary fix, please use the Classical WP editor for those pages. From my tests, the issue replicates only when Gutenberg Editor is being used.

    https://wordpress.org/plugins/classic-editor/

    Kind regards,

    Hello @mikadoco8 & @mikekrispy,

    I am just letting you know that the update which contains the fix for this issue has been released today.

    Please update Clint Portal to its latest version and let me know if you encounter any issues again.

    Thank you again for reporting this.

    Kind regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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