Support » Plugin: The GDPR Framework By Data443 » Privacy tool email

  • If someone requests their data they get an email

    >Someone has requested access to your data on
    >If this was a mistake, just ignore this email and nothing will happen.
    >To manage your data, visit the following address: (a link comes here) which is working

    There is no information as to where the request came from. How do I ensure that following the word ‘on’ there’s a source web address

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi

    I have run same test and today get the following result, the customer gets an email as follows:

    WordPress <wordpress@YourCompany.com>
    Your personal data on YourCompany

    Someone has requested access to your data on [YourCompany]
    If this was a mistake, just ignore this email and nothing will happen.
    To manage your data, visit the following address:

    https:// this is the link back to your site to view data.

    This link is valid for 15 minutes.
    =================================================================

    Note: This is an improvement, but the plugin produces and email address that is preconfigure to present “WordPress <wordpress@YourCompany.com>”

    The best way to do this is to present your the WP Site Admin Email Address or give you a choice to enter a custom email address such as GDPR@YourCompany.com

    —————————————————————
    I have tested a different plugin and they present customer with an email as follows:

    YourCompany GDPR@YourCompany.com
    YourCompany – Your data request

    You have requested to access your data on [YourCompany].

    Please visit this page to view the data linked to the email address customeremail@gmail.com

    This page is available for 24 hours and can only be reached from the same IP address you requested from.
    If your link is invalid please fill in a new request: GDPR – Request personal data.
    ———————————————————————————–

    You can change the sender address pretty easy by inserting this in your themes functions.php

    add_filter('gdpr/mail/headers', function($headers) {
        $headers[] = 'From: Firstname Lastname <test@example.com>';
        return $headers;
    });
    Plugin Author indrek_k

    (@indrek_k)

    Hi there!

    Feature request taken into account. This makes sense and we’ll try to add it to a future release. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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