Support » Plugin: WooCommerce Blocks » Privacy Policy not accepted.

  • Resolved mgazvoda


    Despite having the checkbox on my checkout page that says : You must accept our Terms and Conditions and Privacy Policy to continue with your purchase., when I make a test purchase, in the woocommerce order tab it reports as Privacy Policy: Not Accepted.
    I did not have this problem until I switched to checkout using this block. Help me as I want to keep the look of this checkout. Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Author Nadir Seghir


    Hey there @mgazvoda
    WooCommerce Core (and by extension) WooCommerce Checkout Block, doesn’t record the privacy policy consent, so I don’t have this “Privacy Policy: Not Accepted.” field in my WooCommerce Order tab and the Terms and Condition block won’t persist it.

    I think that value is coming from a third-party plugin you have, and that plugin needs to integrate with that block.

    An order cannot be placed if the checkbox is present and not checked, so all of your customers are accepting the privacy policy.

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