Title: Priority support not answering
Last modified: May 7, 2020

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# Priority support not answering

 *  Resolved [Prangesco](https://wordpress.org/support/users/prangesco/)
 * (@prangesco)
 * [6 years ago](https://wordpress.org/support/topic/priority-support-not-answerin/)
 * Hi WC lovers,
    I bought 3 licenses from you and needed help in uderstanding their
   settings where the documentation was unclear: sent you an email through your 
   priority support on 13 days ago, then I follwed up twice but never got an answer.
   My email object is: On ACF integration, last unanswered message on Fri, 24 Apr,
   11:49 Could you please get back to me? thanks
    -  This topic was modified 6 years ago by [Prangesco](https://wordpress.org/support/users/prangesco/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [WC Lovers](https://wordpress.org/support/users/wclovers/)
 * (@wclovers)
 * [6 years ago](https://wordpress.org/support/topic/priority-support-not-answerin/#post-12796365)
 * Kindly know me your email id from where you had contacted us. Or, order id.
 * Thank You
 *  Thread Starter [Prangesco](https://wordpress.org/support/users/prangesco/)
 * (@prangesco)
 * [6 years ago](https://wordpress.org/support/topic/priority-support-not-answerin/#post-12796406)
 * the original email was open as a ticket on your support forum.
    Mu first order
   with you guys was #104959
 *  Plugin Author [WC Lovers](https://wordpress.org/support/users/wclovers/)
 * (@wclovers)
 * [6 years ago](https://wordpress.org/support/topic/priority-support-not-answerin/#post-12796414)
 * Can you please share that forum topic url please?
 *  Thread Starter [Prangesco](https://wordpress.org/support/users/prangesco/)
 * (@prangesco)
 * [6 years ago](https://wordpress.org/support/topic/priority-support-not-answerin/#post-12796428)
 * There is no URL, I submitted your premium support form here [https://wclovers.com/premium-support/](https://wclovers.com/premium-support/)
   
   and then the conversation moved over email.
 *  Plugin Author [WC Lovers](https://wordpress.org/support/users/wclovers/)
 * (@wclovers)
 * [6 years ago](https://wordpress.org/support/topic/priority-support-not-answerin/#post-12796479)
 * OK. I have these two mail thread for your order id – [https://ibb.co/jkXdt1q](https://ibb.co/jkXdt1q)
 * In both these threads we had replied last.
 * Do you have emailed to any of this thread after that? Or, started a new thread?
 * If you have any queries remaining then followup with those on any of these mail
   threads.
 *  Thread Starter [Prangesco](https://wordpress.org/support/users/prangesco/)
 * (@prangesco)
 * [6 years ago](https://wordpress.org/support/topic/priority-support-not-answerin/#post-12796536)
 * ok, I will open a new one, thanks
 *  Plugin Author [WC Lovers](https://wordpress.org/support/users/wclovers/)
 * (@wclovers)
 * [6 years ago](https://wordpress.org/support/topic/priority-support-not-answerin/#post-12796568)
 * That will be great 😊

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Priority support not answering’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [WC Lovers](https://wordpress.org/support/users/wclovers/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/priority-support-not-answerin/#post-12796568)
 * Status: resolved