Title: Priority Support?
Last modified: May 19, 2025

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# Priority Support?

 *  [paburmester](https://wordpress.org/support/users/paburmester/)
 * (@paburmester)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/priority-support-5/)
 * It’s already been 6 days since I submitted two tickets and still no response.
   If this is Priority Support, I can’t imagine what those who don’t pay must go
   through…

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [roissya24](https://wordpress.org/support/users/roissya24/)
 * (@roissya24)
 * [9 months, 1 week ago](https://wordpress.org/support/topic/priority-support-5/#post-18538805)
 * Some thing, my ticket has no answers.
 *  [HB](https://wordpress.org/support/users/hbazan85/)
 * (@hbazan85)
 * [6 months, 2 weeks ago](https://wordpress.org/support/topic/priority-support-5/#post-18650181)
 * Bad support, still haven’t fixed the bugs in version 0.9.1.1 (which were already
   present in 0.9.1).
 *  Plugin Author [Konrad Chmielewski](https://wordpress.org/support/users/hwk-fr/)
 * (@hwk-fr)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/priority-support-5/#post-18702812)
 * Hello,
 * Thanks for the feedback,
 * I take the opportunity to catch up the discussion here:
 * [@paburmester](https://wordpress.org/support/users/paburmester/) Your ticket 
   was about questions on ACF itself (specifically the Taxonomy Field). This is 
   why it was considered as low priority. Unfortunately I cannot cover the support
   for ACF Extended and ACF itself. I still answered you with some links to ACF 
   documentation the same day you posted here. But the best way to get support for
   ACF is to contact them directly.
 * [@roissya24](https://wordpress.org/support/users/roissya24/) Please note that
   during the holiday season I take some rest, as I’m working on this project every
   day the rest of the year. During that period, I still keep monitoring tickets
   in case of breaking bugs. This may extend the time you receive an answer for 
   that period if your ticket was about custom code etc…
 * [@hbazan85](https://wordpress.org/support/users/hbazan85/) I’m not sure to know
   which bug you are referring to? ACF Extended 0.9.1.1 patch was released 2 days
   after the ACF 6.5 patch, on August 13th, and implemented compatibility with it.
   Please make sure you correctly updated your plugin. You can check the [changelog here](https://www.acf-extended.com/changelog)
   if needed. If you still have issues, can you provide more details about the bug
   you encounter?
 * Thanks!
 * Regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 4 participants
 * Last reply from: [Konrad Chmielewski](https://wordpress.org/support/users/hwk-fr/)
 * Last activity: [5 months, 1 week ago](https://wordpress.org/support/topic/priority-support-5/#post-18702812)
 * Status: not a support question