Title: Printful shipping problem
Last modified: April 4, 2020

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# Printful shipping problem

 *  Resolved [edmundspr](https://wordpress.org/support/users/edmundspr/)
 * (@edmundspr)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/printful-shipping-problem/)
 * hi,
 * we have 2 language shop and ENG (default) works correct. but when i do checkout
   in LAT language, i get woo shipping options, although it is PF product.
 * here is a PF product [https://m50.lv/shop/no-handshakes-today-unisex-sweatshirt-black/?attribute_size=2XL](https://m50.lv/shop/no-handshakes-today-unisex-sweatshirt-black/?attribute_size=2XL)
 * it will show different shipping options in LAT and ENG.
 * we are using WPML plugin, but how can frontend language affect this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprintful-shipping-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [vita.printful](https://wordpress.org/support/users/everybear/)
 * (@everybear)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/printful-shipping-problem/#post-12637870)
 * Hey there,
 * Thank you for reaching out!
    We checked in with this and looks like the Latvian
   page has our Flat Rate in English, yet the English page has parts of the checkout
   page in Latvian, as well as a shipping rate that’s not ours – it is possible 
   that the translation plugin is overriding this data and not fetching the correct
   rates. We’d suggest reaching out to WPML’s support team for help, as this inconsistency
   does not seem to be caused by our plugin, which is why we don’t currently see
   a way to fix it.
 * Be sure to send us another message, if you have any additional questions or concerns!
 *  Thread Starter [edmundspr](https://wordpress.org/support/users/edmundspr/)
 * (@edmundspr)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/printful-shipping-problem/#post-12645527)
 * Somehow translated product is not getting Printful shipping class. Can you tell
   which part of code is responsible for reading shipping class for shipping calculation?
 * maybe it is WPML problem although translated product has correct Prinful class
   setting in database
 *  [vita.printful](https://wordpress.org/support/users/everybear/)
 * (@everybear)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/printful-shipping-problem/#post-12646039)
 * Hey Edmund,
 * Thank you for getting back to us!
 * > wp-content/plugins/printful-shipping-for-woocommerce/includes/class-printful-
   > shipping.php
 *  provides the functions for data output.
    However, we see that you also have 
   other shipping plugins enabled, which can override our rates, depending on the
   selected country or your settings. The best advice we can give you is to reach
   out to those plugins directly.
 * Let us know if you have any other questions!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Printful shipping problem’ is closed to new replies.

 * ![](https://ps.w.org/printful-shipping-for-woocommerce/assets/icon-256x256.png?
   rev=1067891)
 * [Printful Integration for WooCommerce](https://wordpress.org/plugins/printful-shipping-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/printful-shipping-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/printful-shipping-for-woocommerce/reviews/)

## Tags

 * [shipping](https://wordpress.org/support/topic-tag/shipping/)

 * 3 replies
 * 2 participants
 * Last reply from: [vita.printful](https://wordpress.org/support/users/everybear/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/printful-shipping-problem/#post-12646039)
 * Status: resolved