• Hi!
    for some reason, the plugin dont recognize any printer.
    i created a new location, but the Printer textarea is empty.
    the printer is log by wifi and it works fine outside the plugin.
    what can be the problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bizswoop

    (@bizswoop)

    We’d be happy to help support and troubleshoot the reason why the printers are not showing up in the Printer selection area of the plugin for the location.

    First, let’s confirm you have setup the BizPrint app on the device connected to the Wifi Printer. This is step 2 of our quick start guide: https://getbizprint.com/quick-start-guide/#step-2

    If the BizPrint app is setup correctly, you should see under the Station you created in your Cloud account the printer listed: https://print.bizswoop.app/stations

    If the printer is NOT showing, please check the keys used to connect the BizPrint app running on the computer to the cloud. We’d recommend disconnecting the app, copying and pasting the keys again to verify. Select Connect on the BizPrint app to establish the connection again.

    If yes, the printer is showing, let’s next review step 4 of our quick setup guide: https://getbizprint.com/quick-start-guide/#step-4

    Navigate to the Settings tab of the Print Settings. WooCommerce > Print Settings > Settings (tab). Verify the keys used to connect your WordPress website to the Cloud service are correct. We’d recommend copying them again from the Application, https://print.bizswoop.app/applications you created in the cloud and pasting them again. Click Save Changes.

    Now go ahead and check the Printer list under the Location. This should have resolved the problem, we suspect the keys might have not been inputted correctly or one of these connections steps was missed.

    Let us know the results.

    Thread Starter amitketa

    (@amitketa)

    Hi thanks you for response.
    actualy im stuck in step one.
    i cant finf the printer in my station Although the printer connet to wifi and works fine.
    i set the printer to default, disconnect and connent again but still the printer not shows.
    What can be the reason?

    Thread Starter amitketa

    (@amitketa)

    actualy i just get it and its work perfect!
    Another question, is it possible to make the print direction right to left?
    And another question, If the incoming order consists of several items, is it possible to print any product in seperate page?

Viewing 3 replies - 1 through 3 (of 3 total)
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