Title: Printer Paper Sizing Issue
Last modified: December 4, 2020

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# Printer Paper Sizing Issue

 *  Resolved [desmosthenes](https://wordpress.org/support/users/desmosthenes/)
 * (@desmosthenes)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/printer-paper-sizing-issue/)
 * Hey Restropress devs,
 * We’re trying to use the Order Tracking iOS application to print reciepts to a
   thermal printer with 3″ paper. The app seems to only print 8″x11″ size reciepts.
   Can you please include options for scaling or changing print paper sizes in the
   iOS app? At the moment we’re unable to print at all as the reciept just crops.
 * Here’s a video demonstration of what happens: [https://imgur.com/a/vlHPjKB](https://imgur.com/a/vlHPjKB)
 * Image preview: [https://imgur.com/a/tvAhpGy](https://imgur.com/a/tvAhpGy)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [bibhuprakash123](https://wordpress.org/support/users/bibhuprakash123/)
 * (@bibhuprakash123)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/printer-paper-sizing-issue/#post-13754707)
 * Hello [@desmosthenes](https://wordpress.org/support/users/desmosthenes/),
 * Sorry for the issue.
    We are working on this issue and going to fix it as soon
   as possible with a new updated version.
 * Regards,
    Bibhu
 *  Thread Starter [desmosthenes](https://wordpress.org/support/users/desmosthenes/)
 * (@desmosthenes)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/printer-paper-sizing-issue/#post-13756074)
 * Thank you! Looking forward to learning more when released.
 *  [redlik](https://wordpress.org/support/users/redlik/)
 * (@redlik)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/printer-paper-sizing-issue/#post-13796415)
 * Hi [@desmosthenes](https://wordpress.org/support/users/desmosthenes/)
    I wouldn’t
   keep my hopes high. I’ve reported that issue 2 months ago and keep getting same
   message – ‘we are working on the issue, blah blah’ My client is pissed because
   he cannot use the system in the restaurant. There’s no way he will pass around
   A4 sheets to his staff
 *  [kmrn](https://wordpress.org/support/users/kmrn/)
 * (@kmrn)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/printer-paper-sizing-issue/#post-13856455)
 * Has it been fixed yet?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Printer Paper Sizing Issue’ is closed to new replies.

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 * 4 replies
 * 4 participants
 * Last reply from: [kmrn](https://wordpress.org/support/users/kmrn/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/printer-paper-sizing-issue/#post-13856455)
 * Status: resolved