Title: Print problem
Last modified: October 3, 2021

---

# Print problem

 *  Resolved [donsenilo1968](https://wordpress.org/support/users/donsenilo1968/)
 * (@donsenilo1968)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/print-problem/)
 * Hello
 * When I try to print one of the popups (with the normal browser-dialog), I get
   not the whole text but 5 times.
    Can you help me please ?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fprint-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Maria T](https://wordpress.org/support/users/mariatogonon/)
 * (@mariatogonon)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/print-problem/#post-14935204)
 * Hi there [@donsenilo1968](https://wordpress.org/support/users/donsenilo1968/)–
   thanks for writing in to us and we apologize for this inconvenience.
 * I viewed [the page](https://djalf.at/geburtstagsgedichte/) and may I ask, are
   you referring to these buttons? Please see screenshot: [https://share.getcloudapp.com/OAunkJgR](https://share.getcloudapp.com/OAunkJgR)
 * If yes then please try to **disable asset caching** under your **Popup Maker 
   > Settings > Misc** and check it again if that helps you solve the problem. You
   can also check out this demo screencast to make it more clear for you: [https://share.getcloudapp.com/bLukzNZy](https://share.getcloudapp.com/bLukzNZy)
 * Hope that helps and if you have further questions, please don’t hesitate to email
   us back.
 * Thank you & have a great day!
 *  Thread Starter [donsenilo1968](https://wordpress.org/support/users/donsenilo1968/)
 * (@donsenilo1968)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/print-problem/#post-14935297)
 * Hello
 * Thank you for your reply.
 * Yes, these are the buttons and I’ve disabled the asset caching but it makes no
   difference.
 *  [Maria T](https://wordpress.org/support/users/mariatogonon/)
 * (@mariatogonon)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/print-problem/#post-14935385)
 * Thanks for letting us know quickly!
 * I would suggest reaching us directly to our HelpScout support desk so we may 
   best assist you with your issue. Check this link: [https://wppopupmaker.com/support/](https://wppopupmaker.com/support/)
   Thank you.
 *  Thread Starter [donsenilo1968](https://wordpress.org/support/users/donsenilo1968/)
 * (@donsenilo1968)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/print-problem/#post-14936026)
 * Under “Open A Support Ticket” -> “Plugin Support” is no Helpscout or anything
   except “No results found”.
 *  [Maria T](https://wordpress.org/support/users/mariatogonon/)
 * (@mariatogonon)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/print-problem/#post-14939279)
 * Apologies for the inconvenience. You can try to reach us under ** Other Support**
   and kindly input your details. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Print problem’ is closed to new replies.

 * ![](https://ps.w.org/popup-maker/assets/icon-256x256.gif?rev=3097653)
 * [Popup Maker - Boost Sales, Conversions, Optins, Subscribers with the Ultimate WP Popup Builder](https://wordpress.org/plugins/popup-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-maker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-maker/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-maker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-maker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popup-maker/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Maria T](https://wordpress.org/support/users/mariatogonon/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/print-problem/#post-14939279)
 * Status: resolved