All-in-One Event Calendar
Print button broken 1.9.2 / Cufon ?? (3 posts)

  1. jackbloom
    Posted 2 years ago #

    WP 3.4.2 - ai1ec 1.9.2

    In the previous version of the plugin, the print button in agenda view would pop up the lightbox for printing, but if you cancelled out of it - all of the cufon fonts in the menus of the theme would disappear.

    In this version, the print button simply doesn't work at all... no popup - but just by clicking on the print icon, all of the cufon fonts on the rest of the page disappear...

    do you know of any tweak for this ??


  2. davejampole
    Posted 2 years ago #

    The current version of WP is 3.5.1 . You might want to consider upgrading from what you are currently running and see if that fixes your problem.

    I am running WP (ver 3.5.1) and wi1ec (ver 1.9.2 Pro) and the Print button works correctly.

  3. bnkeith22
    Posted 2 years ago #

    I'm very sorry for the delayed response. We had a high volume of support requests since the release of v1.9.

    In order to diagnose why this is happening can you please do the following :

    1. Confirm that you are using the latest version (1.9.4 Standard or 1.9.5 Pro) of the Ai1EC. If you don't have an update notice in your dashboard, you can do a manual install by following these steps: http://help.time.ly/customer/portal/articles/534931-how-do-i-manually-upgrade-

    2. Check to see if you are experiencing a theme or plugin conflict: http://help.time.ly/customer/portal/articles/782129-do-i-have-a-theme-or-plugin-conflict-

    Please let me know how this goes so we know what next steps to take.

    Take care

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