• Resolved wanderingexplorer

    (@wanderingexplorer)


    Hello.

    There is a bug in bug with choosing a Woocommerce Primary Category for a product page and it being displayed correctly in Breadcrumbs.

    Each product has a few product categories assigned to it and for every product I have chosen a primary product category by clicking the radio button “Make Term Primary”.

    Under WP Admin > Rank Math > Titles & Meta > Products > Product Taxonomy I have “Product Categories” selected.

    Under WP Admin > Rank Math > General Settings > Woocommerce > Remove category base I have set it to [ON]

    The issue is that I expect to see the primary category in the breadcrumbs, but what I actually see is the first category in the list which is checked (instead of the “Make term primary” one which it should be).

    I.e. I expect to see the following in the Breadcrumbs on product pages:

    Home » Shop » Primary Category » Product Page Title

    But instead I am seeing this:

    Home » Shop » First Selected Category in List » Product Page Title

    Please fix this asap.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @wanderingexplorer

    Thank you for contacting the support and sorry for the issue you are facing.

    It seems to be working fine on our setup or do we need to follow some other steps to reproduce? Here’s a screencast:
    https://i.rankmath.com/L0ygQh

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Plugin Author Rank Math

    (@rankmath)

    Hello,

    Assuming you are using the latest version of all the plugins, themes & WordPress, and the issue is resolved, we are closing this topic.

    If that is not the case, please feel free to reply to this topic or open a new one. We are here to assist.

    Thank you.

    Hello,

    i’m experiencing same issue. I’ve followed you recommendation using Health Check and even when using default theme and only Woocommerce and Rank Math enabled the issue persists. In Rank Math settings General – Titles & Meta – Products I don’t see option Primary Category, only Product Category.

    I am using latest versions of all plugins.

    Any advice would be appreciated.

    Thank you.

    Thread Starter wanderingexplorer

    (@wanderingexplorer)

    Hi @bacemace

    Thanks for confirming that you are also seeing the issue. It is still unresolved for me too.

    I have found a temporary fix. Basically it fixes the issue but the issue then comes back again by itself at some point and I have been unable to figure out what makes it come back.

    Could you try the following:

    1) Go to WP Admin->Plugins->Add New
    2) Install a new plugin
    3) Activate the plugin
    4) Deactivate and delete the plugin

    Is your product’s primary category now showing in the breadcrumbs again?

    Plugin Author Rank Math

    (@rankmath)

    Hello @bacemace & @wanderingexplorer

    Please check the following screencast:
    https://i.rankmath.com/bG0zLg

    It is working fine on our setup.

    Can you please record a screencast and let us know how we could reproduce the issue?

    Also, please ensure that you are using the latest version of all the plugins, & themes.

    Looking forward to helping you. Thank you.

    Plugin Author Rank Math

    (@rankmath)

    Hello,

    Since we did not hear back from you on this, we are closing this topic.

    Please feel free to reply to this or open a new one and we would be more than happy to assist.

    Take care!

    Same problems here

    Plugin Author Rank Math

    (@rankmath)

    Hello @thekidza

    Please open a new support topic so we can assist you better:
    https://wordpress.org/support/plugin/seo-by-rank-math/#new-topic-0

    Looking forward to helping you. Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Primary Category Breadcrumb Bug’ is closed to new replies.