PricingTable not displaying on page

Resolved aureltotolici
(@aureltotolici)

4 years, 10 months ago

Hi all,
I have a bit of an issue with my pricing table. It worked fine ever since I created it but, since the last updates, it does not display on the page anymore. The anchor works since in editor mode I can see the tables, however all I get in the browser is a blank page if I access it directly. I have checked on my phone and the mobile version still displays the tables.
Thanks in advance,
Aurel

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author PickPlugins
(@pickplugins)

4 years, 10 months ago

I can see you are using under (VC) page builder,

Can you please use the pricing table shortcode in blank page with default editor.
I can see table is already there, i have tried to change CSS but don’t work.
https://imgur.com/a/jWW2eKR

Also please check “Column Width” value please add px after the value if not there.
https://imgur.com/a/SMM5l6c

Also if possible please follow the thread
https://wordpress.org/support/topic/the-created-table-file-and-shortcode-missing-in-plugin-folder-after-update/#post-10182521

Let me know the result.

Thread Starter aureltotolici
(@aureltotolici)

4 years, 10 months ago

Good morning,
Thanks for the reply.
Have tried what you suggested and still no result. Tables won’t display on the page. In the editor, in edit mode they are visible, on the mobile they are visible, on desktop/tablet they don’t load.
Regards,
Aurel

Plugin Author PickPlugins
(@pickplugins)

4 years, 10 months ago

Can you please check if you are using any cache plugin please try deactivate and check again.

also please check the option
Enable slider on mobile > No
https://imgur.com/a/EhHL93Z

Regards

Thread Starter aureltotolici
(@aureltotolici)

4 years, 10 months ago

Hello,
Same story. The css is all there but content not loading on desktop resolution. If you use mobile resolution first and then pass to desktop it shows so I think it is a problem of content not loading for desktop. I will try and get the error_log and see if there is anything logged in there.
There is little I can do on my side at this stage as I think this is a compatibility issue between the plugin and wp 4.9.6 🙁
Regards,
Aurel

Plugin Author PickPlugins
(@pickplugins)

4 years, 10 months ago

Hi, i just found the issue, i can see unexpected opacity: 0; for .column class

https://imgur.com/a/9JwKjd3

Please check if any 3rd party script inject the opacity: 0; for .column class
You can try deactivate others plugin one by one to check the issue

Regards
Thread Starter aureltotolici
(@aureltotolici)

4 years, 10 months ago
Thanks for this.
I had seen it myself as well and have deactivated all plugins apart from the PricingTable. I am afraid this setting is thrown by PricingTable apparently since the content won’t display properly even with all the plugins deactivated. Please note I used a private browsing session to not have to worry about the browser cache.
Could you please advise?
Thanks.
- This reply was modified 4 years, 10 months ago by aureltotolici.
Plugin Author PickPlugins
(@pickplugins)

4 years, 10 months ago
Can you please use following CSS to override the opacity value
```
.pricingtable .column {
	position: relative;
	opacity: 1 !important;
}
```
https://imgur.com/a/GAFLN8Z
Let me know the result.

Regards
Thread Starter aureltotolici
(@aureltotolici)

4 years, 10 months ago

Hello,
It fixed it. Thanks.
Regards,
Aurel

Plugin Author PickPlugins
(@pickplugins)

4 years, 10 months ago

Glad to know that, if you love the support please submit us five star reviews on plugin page
https://wordpress.org/support/plugin/pricingtable/reviews/

Regards

Viewing 9 replies - 1 through 9 (of 9 total)

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