Pricing Table jams when changes made since updating WP to 5.0.1

  • Resolved ilana2016

    (@ilana2016)


    6 years, 1 month ago

    Hi

    Since updating WordPress to 5.0.03, I can’t make any changes to the pricing table with the Beaver Builder Page Builder (Pro Version 1.8.6). I open the edit box, make changes to the amount and button link, then hit save, the edit box closed and the screen then jams and stays like that. I then have to refresh the page and I lose the edits.

    Please assist.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    6 years, 1 month ago

    Hey @ilana2016,

    Thanks for getting in touch!

    That’s usually caused by a JS conflict from a 3rd party plugin or theme you’re using. Let’s have you go through the plugin deactivation route first to isolate the issue, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin.

    Let us know how it goes! 🙂

    Ben

    Thread Starter ilana2016

    (@ilana2016)

    6 years, 1 month ago

    Hi Ben

    Thanks for getting back to me so quickly…much appreciated!

    I disabled every plugin except the Beaver Builder and it didn’t fix the issue.

    I am eager to hear your next recommendation to fix this.

    Thank you!

    • This reply was modified 6 years, 1 month ago by ilana2016.
    Plugin Contributor Ben Carlo

    (@hinampaksh)

    6 years ago

    Hey @ilana2016,

    Can you send us a note via the form below(General Inquiry) and we’ll take it from there? You can include a link to this thread so we can keep it updated. 🙂
    https://www.wpbeaverbuilder.com/contact/

    Ben

    Thread Starter ilana2016

    (@ilana2016)

    6 years ago

    Thanks Ben! I have submitted the form 🙂

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    6 years ago

    Handling via email.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    6 years ago

    Issue was caused by a bug on the editor. Updating the plugin to the latest version fixed it.

    Closing.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Pricing Table jams when changes made since updating WP to 5.0.1’ is closed to new replies.