Pricing Rules do not apply to second language

  • fnigg

    (@fnigg)


    2 years, 2 months ago

    Hi everyone,

    so we have started a Sale in our online shop and are using two pricing rules. 40% on products with the tag AW21 and 60% discount on products with the tag SS21. So far everything is working fine – on our German page. However, when you switch language the price discounts do not show.

    We are using WPML for our translations if that helps.

    Thank you very much in advance!

    Fabienne

    The page I need help with: [log in to see the link]

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  • missundaztood

    (@missundaztood)

    2 years, 2 months ago

    Hi, @fnigg,

    Please send us a ticket in the helpdesk and attach a report in *.json to ticket.
    You need to go to the Pricing rules > Settings > Debug and turn on the “Show debug panel at bottom of the page” checkbox. Next, please, go to the cart (it shouldn’t be empty) and click “Get system report” – “Export all” in the debug bar.

Viewing 1 replies (of 1 total)
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