Title: Pricing Off
Last modified: August 31, 2016

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# Pricing Off

 *  Resolved [DrNeato](https://wordpress.org/support/users/drneato/)
 * (@drneato)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/pricing-off/)
 * We’re having an issue with pricing – it seems the plug-in is $5-10 (sometimes
   more) than the numbers we get when entering it into our UPS.com account. I tried
   using the debug mode and the only possible issue is the lack of negotiated rates.
   We ‘think’ have negotiated rates – which may account for the discrepancy.
 * Any help would be greatly appreciated. Thanks.
 * [https://wordpress.org/plugins/ups-woocommerce-shipping-method/](https://wordpress.org/plugins/ups-woocommerce-shipping-method/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [wooforce](https://wordpress.org/support/users/wooforce/)
 * (@wooforce)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/pricing-off/#post-6962835)
 * Hi DrNeato,
 * Please Enable negotiated rates checkbox in the plugin settings. Refer UPS documentation
   for more details [http://support.wooforce.com/hc/en-us/categories/200853171-UPS-Shipping-](http://support.wooforce.com/hc/en-us/categories/200853171-UPS-Shipping-)
 * Thanks and Regards
    Team WooForce
 *  Thread Starter [DrNeato](https://wordpress.org/support/users/drneato/)
 * (@drneato)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/pricing-off/#post-6962859)
 * Hey Wooforce,
 * I have tried that and have checked the debug mode and part of that dumps this
   info:
 * `<RatedShipmentWarning>User Id and Shipper Number combination is not qualified
   to receive negotiated rates.</RatedShipmentWarning>`
 * I’ve checked the access key, the user ids with and without capitalization, the
   password and so on.
 *  [wooforce](https://wordpress.org/support/users/wooforce/)
 * (@wooforce)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/pricing-off/#post-6962862)
 * Hi DrNeato,
 * Request you to create a support ticket with Complete Request and Response details.
   [http://support.wooforce.com/hc/en-us](http://support.wooforce.com/hc/en-us)
 * Refer the troubleshooting article for more details : [http://support.wooforce.com/hc/en-us/articles/207207945-Troubleshooting-WooCommerce-UPS-Plugin](http://support.wooforce.com/hc/en-us/articles/207207945-Troubleshooting-WooCommerce-UPS-Plugin)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Pricing Off’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ups-woocommerce-shipping-method_0073aa.
   svg)
 * [UPS WooCommerce Shipping Method Plugin](https://wordpress.org/plugins/ups-woocommerce-shipping-method/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ups-woocommerce-shipping-method/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/)
 * [Active Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ups-woocommerce-shipping-method/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [wooforce](https://wordpress.org/support/users/wooforce/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/pricing-off/#post-6962862)
 * Status: resolved