Pricing not working in cart

  • leondrs

    (@leondrs)


    10 months, 3 weeks ago

    Hello

    Hope you are doing well. I’m facing the following problem.
    I have created an event with ticket pricing and all but when i add the event to the cart, the cart subtotal stays at 0$.

    In the plugins status page i see an X at the woocommerce version (10.3.5)

    Does that mean that the plugin is incompatible with this version of Woocommerce or is the problem something else?

    Images

    https://prnt.sc/AENI0nTs-NqV
    https://prnt.sc/YDUnVC5OhDJg

    Looking forward hearing from you.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    10 months, 3 weeks ago

    Hello @leondrs

    Thanks for your message, Sometime some special charecter in the ticket type creating this kind of issue. I request you to please try to create a ticket type without any special chareter, If its works then please avoid to use any special char in ticket type name.

    Please let me know your feedback

    Best Regards

    Thread Starter leondrs

    (@leondrs)

    10 months, 3 weeks ago

    Hello. Thanks for the fast response.

    Unfortunatly even if i change the ticket type to only english characters the problem remains.
    https://prnt.sc/y_GVt1wcJbMT
    https://prnt.sc/UxlPz-5mS1-d

    Looking forward hearing from you

    ** Edit**

    In the status page in the Woocommerce Version i get an X 10.3.5 and it isn’t green.
    https://prnt.sc/1gIqElNBzJh4

    • This reply was modified 10 months, 3 weeks ago by leondrs.
    Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    10 months, 2 weeks ago

    Hello @leondrs

    Thanks for your message, I request you to open a ticket on the PRO support regarding this issue, the dedicated support team will help you to solve the issue quickly.

    Thanks for your understanding.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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