Support » Plugin: Facebook Button by BestWebSoft » Pricey, Purchase allows only ONE domain

  • takoateli

    (@takoateli)


    They try to get you into expensive subscriptions. The option to buy is less obvious. Purchase limits you to one year of support and updates. They will let you continue to use the plugin after that, if you don’t mind running an outdated plugin. That’s so nice of them.
    As soon as I find a comparable alternative I’m switching to it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for your feedback.

    There is no need to purchase Pro version. The functionality presented in the free plugin version is quite sufficient for the most part of our users. If somebody needs more, he/she can purchase Pro version where additional options are available. The basic principle that we follow when creating our plugins is ease of use of our products, and if we add all functionality which all our users would like to have – this will lead to the fact that our products no longer convenient to use due to the large number of settings.

    If you have some difficulties with using plugin, please contact us, we’ll be glad to help you.

    Sincerely,
    BestWebSoft Support Team

    takoateli

    (@takoateli)

    Thanks for the reply.

    I understand the free/paid plug-in model. The free mode lets you test compatibility and functionality, and the paid mode enables extended features. Typically the author hopes the free users will convert to paid users.

    I like your plug-ins, you guys do a good job. My only complaint is your business model. There is an attempt to steer users into a pricey subscription plan. Even when you purchase the plug-in out right you only get one year of updates, and it’s good for only ONE domain. Most other plug-in authors that are selling in your price range offer unlimited domains. I understand you offer discounts when one purchases more copies of the same plug-in for other domains, but the amount of the discount isn’t much. 10% for the second domain, 20% for the third domain, etc. And this is an annually recurring cost.

    In some markets a vendor will make more money by dropping their prices because it will greatly increase sales. That may be the case here because if I find the plug-in in this price range that offered either unlimited domains or lifetime updates I would choose that over your product.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Even when you purchase the plug-in out right you only get one year of updates
    We also have a Lifetime license which provides lifetime updates.

    Anyway, thanks again for your feedback. We’ll take it into account.

    Sincerely,
    BestWebSoft Support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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