Hi
Thank you for reaching out. May I know which XML feed / Google Feed plugin you are using ?
Are you using a Price based rule or a cart based rule ?
If a price based rule, does the discount apply right from quantity 1 or different?
Our plugin is a dynamic discount plugin that runs on various conditions and rules.
For example: you may have “Buy Product A and B, get 10% discount on cheapest of them”
or
“Buy 6 quantities from Category A, get 10% discount on items from Category A”
In these cases, the discount prices can only be shown when the condition is met (example: When a customer adds at least 6 items from Category A). In Google Feed, the price shown is often for 1 quantity of a product.
Please open a ticket at https://www.flycart.org/support with the type discount your have configured. We can check and let you know if they can be applied via the XML/Google feed.
Thanks
Thank you for your quick reply,
I will answer your questions the best possible (I hope) :
1) The plugin I use is Woo Discount Rules Core v1.9.5
2) I am using a Price based rule
3) The problem is only on Google, not inside the website.
I will send you a video of the problem to understand :
https://www.loom.com/share/8570ddc850174f61ace365e77aa1684a
Thank you very much again
I am waiting for your reply
Hi
Thank you for the quick response and apologies for the delay due to long weekend.
I tried the video link but it does not seem to exist.
Is it possible to re-send ?
Also is it possible to open a ticket at https://www.flycart.org/support with the screenshots of your rule and the status report (YOu can get it by going to your WordPress dashboard -> WooCommerce -> Status -> Get status)
Thanks
Hi,
I am sending you again the video link with the issue.
https://www.loom.com/share/8570ddc850174f61ace365e77aa1684a
I will open also a ticket at https://www.flycart.org/support
Thank you very much
Hi
Thank you for the video screenshot again. Really appreciate it.
Let me explain:
Our plugin is a dynamic discount plugin. It runs based on the rules and applies the discount to the price elements on the fly.
However, when google indexes it, it just crawls the meta/schema tags where the price is set. A static variable.
For example: if you set a rule like:
Buy 3 quantity of product A, get 10% discount
This rule becomes true only when a customer adds 3 quantities.
If the Product A’s price is $10, it becomes $9 only when 3 quantities are added.
This discount is applied on the fly
However, the meta / schema tags (which google crawls) will only reflect the product price set at the backend… Example: regular price or sale price.
So the meta / schema will have the price as $10 and google bot will index it as $10.
We do not save the discounted price of the product in the price fields like a Regular or Sale price field. We apply the discount on the fly.
So I am afraid this might be possible with our plugin as it is a dynamic pricing discount plugin. I am so sorry.
I really appreciate the video screencast and all the support.
Thanks