• Hello dear,

    I have an issue. I’m using TaxJar Calculations in my store. TaxJar does not allow me to change the settings of how I want to display sales tax amount in my store, like prices inclusive/exclusive of tax in the WooCommerce Tax settings tab. I can’t change anything in Tax tab, every time I save after changes it keeps getting to default setup.

    Let’s say I have a product for $70, I want to just charge $70 with tax being included in the product price, I only have nexus in CA so I don’t mind if sales tax will be included in the product price, Is there any way to set this up?

    I just want to have control over this three option in Tax settings tab in WooCommerce, when I have enabled TaxJar Calculations:
    @ Prices entered with tax
    @ Display prices in the shop
    @ Display prices during cart and checkout

    I don’t want to show my customers sales tax separately from the product price, I just want it to be part of the product.

    I can do the CSS to remove it from my cart and checkout, but I still need TaxJar to calculate and download the record in my TaxJar account for sales tax report.

    I want to TaxJar know that when I’m selling in CA for $70 the sales tax is also part of the price so I don’t want it to be shown in cart or checkout. I just want TaxJar calculate and deduct the sales tax from my product price and have it as a record in my Taxjar account. I don’t want to add sales tax to my $70 price. $70 includes product price, shipping, and tax, all together.

    I tried real hard to fix this but I couldn’t make it, please help me with this matter I really need your support.

    I have attached an image for sample demonstration.

    With Gratitude.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor fastdivision

    (@fastdivision)

    Hi @tatifox,

    Showing prices with tax included in the shop catalog can be tricky when you’re calculating tax through an API. We’d have to calculate tax for a given product every time the product’s price is displayed in the catalog. That’s a lot of API requests!

    This is one reason why we set some default tax options in our plugin. In order to display prices inclusive of tax, you would need to set up your own static table of tax rates in WooCommerce that doesn’t require an API.

    Including shipping and tax in the price could also cause issues with reporting inside the TaxJar app. Our reporting integration uses the WooCommerce REST API, so we’ll have to look into this further to see if the REST API separates the shipping and tax from the price after the order is saved. Otherwise we wouldn’t be able to determine how much shipping and tax was collected based on the price alone.

    Thread Starter Tad

    (@tatifox)

    I appreciate your respond dear @fastdivision,

    I understand, at least there should be a other options like from TaxJar dashboard to choose if we want the sales tax to be inclusive/exclusive of product price, this is crucial option for eCommerce owners. WooCommerce Services plugin with automatic tax calculation has that option (limited to one nexus) but TaxJar doesn’t, your main focus is sales tax and you would not be able to add simple feature like this?

    Based on our analytics data, most of the time customers don’t continue to checkout when they see additional fee beside product price like tax and shipping, I got the shipping but I cant find a way to include tax in product price.

    I would really be grateful for your empathy regrading this matter like it is yours. Hope you would implement a simple feature like this.

    With Gratitude.

    The page I need help with: https://imgur.com/a/mzOTm

    Thread Starter Tad

    (@tatifox)

    Hello,

    I still need your help with this important issue, I could not find a way to fix it. Please give me an update. I would really appropriate your empathy regarding this matter.

    With Gratitude.

    The page I need help with: https://imgur.com/a/mzOTm

    Plugin Contributor fastdivision

    (@fastdivision)

    Hi @tatifox,

    This change is technically complex because of how the TaxJar plugin works and more importantly how sales tax is collected in the United States. We calculate sales tax dynamically based on the customer’s address, products in the cart, tax classes assigned to those products, discounts applied after adding a coupon, etc. Once the sales tax is returned, we create or update a tax rate in WooCommerce. This is done to ensure we’re using the latest data available in our system.

    In order to display prices inclusive of tax, these tax rates would already need to be added to the WooCommerce rate table and you’d also need to determine the customer’s shipping location in advance. This can be done to some extent with geolocation, but it’s not accurate enough for US states because you’re calculating sales tax at the jurisdiction level by city and zip code. If you include tax in the price for US states, it’s likely to change once the customer enters their address details. Additionally, our plugin only populates the WooCommerce rate table with rates returned by our API at checkout. We don’t import rates for every city and zip code combination in advance before the customer hits the cart / checkout.

    I understand your point about conversion with additional fees at checkout, but this practice isn’t common for US merchants. See this Q&A for more information. Prices inclusive of tax are better purposed for EU tax calculations where you have a standard VAT rate at the country level and it’s a requirement to include taxes in the price. For Europe, you would manually add wildcard VAT rates by country in WooCommerce.

    TaxJar also powers sales tax calculations for WooCommerce Services so I’m not sure if that integration will accommodate your needs at this time. I recommend displaying the price exclusive of tax for US states. Otherwise you’ll need to manually add a wildcard tax rate for CA state (not necessarily accurate) or explore other solutions.

    Thank you!

    • This reply was modified 6 years, 9 months ago by fastdivision. Reason: Fixed link
    Thread Starter Tad

    (@tatifox)

    Hello @fastdivision,

    I understand your point and in the meantime i am disappointed.

    Moving on also there are some issue I want to discuss with you:

    When TaxJar plugin is active even if you have disabled TaxJar Calculations in WooCommerce Integration tab, it doesn’t allow WooCommerce Services Automatic Tax Calculation > “Automated taxes” option to be available in Tax tab(you have to deactiveate TaxJar plugin to see that option), so at least we can use that as a live tax rate then we can calculate prices inclusive of tax so we can have latest tax rates from WooCommerce Services, and then because “Enable order downloads to TaxJar” is enabled in WooCommerce Integration tab, we can have our orders plus sales tax to be automatically downloaded into the TaxJar servers.

    At lease fix this issue, this should be much more simple for you to do, just let us use WooCommerce Services Tax Calculation when we are disabling TaxJar Calculations in WooCommerce Integration tab.

    Please fix it, I know it is simple and applicable, this is all We ask, it will save us tremendous time vs importing sales manually.

    With Gratitude.

    The page I need help with: https://imgur.com/a/mzOTm

    Dear all,

    The tab of taxes in the settings section from my woocommerce plugin disappeared. There is a way to go back manually without affecting any current configuration on my website?

    I really appreciate your help!! Thank you in advance

    Federico

Viewing 6 replies - 1 through 6 (of 6 total)
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