Title: Prices disappear
Last modified: February 21, 2020

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# Prices disappear

 *  Resolved [onesixtyuk](https://wordpress.org/support/users/onesixtyuk/)
 * (@onesixtyuk)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/prices-disappear/)
 * Prices just disappear randomly. No issues in logs or anywhere else. I have two
   copies of the site on two servers and it happens on both. Deactivating/reactivating
   does solve the issue but i can’t do that every day on a busy site. Any solutions?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Fauzan Azizie](https://wordpress.org/support/users/fauzanade/)
 * (@fauzanade)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/prices-disappear/#post-12472144)
 * Hi [@onesixtyuk](https://wordpress.org/support/users/onesixtyuk/),
 * I’m sorry to hear that you’re having this issue.
 * It would be great if you could send me all the information from the WooCommerce-
   >System Status page. There’s a little button there that will let you copy and
   paste it to me:
 * [https://snag.gy/eOc7jD.jpg](https://snag.gy/eOc7jD.jpg)
 * You can send it through our support channel here: [https://wholesalesuiteplugin.com/support/support-request-form/](https://wholesalesuiteplugin.com/support/support-request-form/)
 * I look forward to your reply 🙂
 * Cheers!
 *  Thread Starter [onesixtyuk](https://wordpress.org/support/users/onesixtyuk/)
 * (@onesixtyuk)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/prices-disappear/#post-12472653)
 * Thanks for getting back to me. Is it possible that a database Find/Replace could
   cause this issues? It’s the only possibility i think but open to other ideas.
 *  Plugin Support [Fauzan Azizie](https://wordpress.org/support/users/fauzanade/)
 * (@fauzanade)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/prices-disappear/#post-12505378)
 * Hi [@onesixtyuk](https://wordpress.org/support/users/onesixtyuk/)
 * Unfortunately, we do not have a single specific reason why the wholesale prices
   might disappear.
 * In many cases, this is related to the use of a third-party user role editing 
   plugin which suddenly removes the wholesale roles in the WooCommerce > Wholesale
   Roles setting.
 * Did you recently do a database Find/Replace query?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Prices disappear’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-wholesale-prices/assets/icon-256x256.jpg?rev
   =2547870)
 * [Wholesale Suite – B2B, Dynamic Pricing & WooCommerce Wholesale Prices](https://wordpress.org/plugins/woocommerce-wholesale-prices/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-wholesale-prices/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-wholesale-prices/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-wholesale-prices/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-wholesale-prices/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-wholesale-prices/reviews/)

## Tags

 * [disappear](https://wordpress.org/support/topic-tag/disappear/)
 * [PRICES](https://wordpress.org/support/topic-tag/prices/)

 * 3 replies
 * 2 participants
 * Last reply from: [Fauzan Azizie](https://wordpress.org/support/users/fauzanade/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/prices-disappear/#post-12505378)
 * Status: resolved