Prices changes on carousel products also

  • Resolved thelondondispensary

    (@thelondondispensary)


    3 years, 8 months ago

    Hello, when the variable product is selected its also changing the prices all to the variable products price in the carousel at the bottom of the product page. I am using DIVI and all update plugins. Apart from this the plugin works perfectly, so i hope you can resolve. It is the product carousel module from divi that it is effecting. Thanks for the help.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author WPXtension

    (@wpxteam)

    3 years, 8 months ago

    Hi,

    Thanks for reaching out to us. Can you please give us an exact product link to check?

    It will help us to find a fix for this issue. Hope to hear from you soon!

    Thanks

    Thread Starter thelondondispensary

    (@thelondondispensary)

    3 years, 8 months ago

    Hi,

    thanks for the reply. product example
    Here is the link to the product page in question. Once you select a variation the price also over rides the product carousel at the bottom of the page.

    I have taken the site off maintenance so you can view, but please let me know once you have finished viewing it ASAP so I can activate it again, as our backend payment processing and ordering is live but the front end is not yet finish, we don’t want anyone accessing the site and trying to make purchases yet.

    Thanks!

    Plugin Author WPXtension

    (@wpxteam)

    3 years, 8 months ago

    Hi,

    Thanks for giving us the exact link to check. You can turn on the maintenance mode.

    To display products are you using the default Divi module or using any other plugin to get products in a carousel/slider?

    Hope to hear from you soon!

    Thanks

    Thread Starter thelondondispensary

    (@thelondondispensary)

    3 years, 8 months ago

    Hi,

    Ok thank you. Yes I double checked console and its the standard divi woocommerce slider. Not an additional plugin version. It has just been customised with our styling hence it looking a bit different than standard.

    Thnaks,

    Plugin Author WPXtension

    (@wpxteam)

    3 years, 8 months ago

    Hi,

    From my inspection, you are using Divi Flash Product Carousel. Please check this screenshot.

    It would be great if we can perform some tests on a site like your setup. But don’t worry we will try to release a version ASAP and let you know.

    I hope the new version will resolve your issue.

    Thanks for your patience.

    Thread Starter thelondondispensary

    (@thelondondispensary)

    3 years, 8 months ago

    Hi, oh really? How strange that it said it was standard in console.

    There is not customer data on the site until Monday, so you can take a download of it tomorrow if you wanted to test some more? If it would speed the fix being released u I would be happy to hekp.

    THansk,

    Plugin Author WPXtension

    (@wpxteam)

    3 years, 8 months ago

    Hi,

    Thanks for your patience. Please try the pre-release version 1.2.3.1.

    Let us know if it resolves your issue or not. After your confirmation, we will release the new version.

    Note: After installing the pre-release version, don’t forget to clear your caches like- browser cache, caching plugin cache, and server-side cache before checking.

    Hope to hear from you soon!

    Thanks

    Thread Starter thelondondispensary

    (@thelondondispensary)

    3 years, 7 months ago

    Hi, apologies I only got around to testing this today. I have both this and the plugin activated on the site, I hope thats what I was supposed to do. Anyway, it seems to have fixed the issue which is great. Thank you. Do I keep the patch active until the update is released? Thanks

    Plugin Author WPXtension

    (@wpxteam)

    3 years, 7 months ago

    Hello,

    Thanks for the confirmation. Glad to know it resolves your issue.

    Yes, you can use the patch version until we update a new release.

    We will notify you here once we release the new version.

    Thanks

    Thread Starter thelondondispensary

    (@thelondondispensary)

    3 years, 7 months ago

    Hello, unfortunately the issue has reappeared. I think it might be when you set a variable type as the default to load with, as this is the only option I have changed recently that I can think that it might be! The issue is on the link I sent previously. Thanks

    Plugin Author WPXtension

    (@wpxteam)

    3 years, 7 months ago

    Hi,

    You are using the current version 1.2.3 of the Variation Price Display Plugin.

    Please use the pre-release version and check again.

    Hope to hear from you soon!

    Thanks

    Plugin Author WPXtension

    (@wpxteam)

    3 years, 7 months ago

    Hi @thelondondispensary

    We have updated our plugin and released version 1.3.0.

    Please upate the plugin and add this class .df-product-inner-wrap .df-product-price here- https://prnt.sc/webJrFecRPPH

    Then hit the save settings button. Please let me know if it resolves your issue or not.

    Hope to hear from you soon!

    Thanks

    Plugin Author WPXtension

    (@wpxteam)

    3 years, 6 months ago

    Hi,

    We hope that the issue is resolved.

    We are changing the status of this thread.

    Don’t hesitate to open a new one, if you have more queries.

    Thanks

Viewing 13 replies - 1 through 13 (of 13 total)

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