Support » Plugin: WooCommerce » Price prefix not updating with the amount

  • Resolved SmeXhy

    (@smexhy)


    Hello, I noticed, that when I am using price prefix to show price excluding tax, it won’t display when I change the amount of that product on the product page.

    So when it is set by default to 1 after loading the product page, I will see the prefix (the price including tax + excluding tax), but when I change it to 2 or more with the + – symbols or I will manually enter the amount it will update just the base price and it won’t add the prefix at all. Is it bug with WooCommerce, or theme? Thanks.

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  • Plugin Support Three Sons

    (@3sonsdevelopment)

    Hi @smexhy,

    I’d be happy to help you get to the bottom of this. Could I get you to send over a few things to help me, help you out?

    • The URL to one of the products that’s missing the prefix.
    • A screenshot of where you have the prefix set. You can use https://snag.gy/ to send a screenshot. Just paste the URL to the screenshot in your reply here.

    Let me know those things and we’ll go from there.

    Cheers

    Plugin Support Three Sons

    (@3sonsdevelopment)

    Hi @smexhy,

    We have not heard from you in a while so I will close this thread. If you continue to have issues please open a new thread!

    Best

Viewing 2 replies - 1 through 2 (of 2 total)
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