Support » Plugin: WooCommerce » price issue with Add new order

  • Resolved Michael

    (@zarkas6)


    All prices in webshop are including tax.. I got 3 different tax zones depending on which country if selected.
    In checkout prices are display correct, but when I goto WooCommerce->orders->Add new order
    and adds a product, the final price varies depending on which country I choose.

    For instance, I add a product costing 339 euro to the order I create.
    If I select germany as country and click on Calculate it shows
    VAT €54,13
    Price €339,00
    which is all good

    Then I change the country to Switcherland and click recalculate
    VAT €21,94
    Price €306,81

    I mean the final price should in all cases be 339,00

    Any idea what is wrong and how to fix?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support kellymetal

    (@kellymetal)

    Hi there!

    Please send screenshots of your tax settings page (under WooCommerce > Settings > Tax), as well as the table of tax rates that you have entered.
    Also, please send screenshots of the orders you describe in your question above (after calculating tax for each address). I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

    Thank you!

    Plugin Support Andrew

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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