Price is not correctly displayed in tiktok

Hi @avagp,

Please try using the regular Price mapping field. TikTok enforces the ISO 4217 Rule so thousands uses the comma as a separator and decimal point for the cents.

See: https://ibb.co/n8jPjLvq & https://ads.tiktok.com/help/article/catalog-product-parameters

Hi @avagp

That’s because TikTok strictly follows the ISO 4217 format. This means the pricing is as follows:

Thousand separator = Comma or ,
Decimal Points = Dot or .

Also, TikTok might round off the pricing. I suggest reaching out to the TikTok support team regarding this as the Feed seems to be generating the correct Price.

You could try creating a new feed with the TikTok template

Hi @avagp ,

It’s generally not recommened to change the format but if it’s what you require then you should be able to achieve that with a snippet:

function custom_price_format_separators($product_data, $feed, $product) {
    // Define the price fields to modify
    $price_fields = array(
        'price',
        'regular_price', 
        'sale_price',
        'price_forced',
        'regular_price_forced',
        'sale_price_forced',
        'net_price',
        'net_regular_price',
        'net_sale_price',
        'system_price',
        'system_regular_price',
        'system_sale_price',
        'system_price_forced',
        'system_regular_price_forced',
        'system_sale_price_forced',
        'system_net_price',
        'system_net_regular_price',
        'system_net_sale_price',
        'separator_price',
        'separator_regular_price',
        'separator_sale_price'
    );
    
    // Define your custom separators
    $custom_thousand_separator = '.';  // Change this to your desired thousand separator
    $custom_decimal_separator = ',';   // Change this to your desired decimal separator
    
    // Process each price field
    foreach ($price_fields as $field) {
        if (isset($product_data[$field]) && is_numeric($product_data[$field])) {
            // Convert to float first to ensure proper formatting
            $price_value = floatval($product_data[$field]);
            
            // Format the price with custom separators
            $product_data[$field] = number_format(
                $price_value,
                2, // Number of decimal places
                $custom_decimal_separator,
                $custom_thousand_separator
            );
        }
    }
    
    return $product_data;
}

// Hook into the adt_get_product_data action
add_filter('adt_get_product_data', 'custom_price_format_separators', 10, 3);

Add that to your functions.php or through the WP Code plugin. You might want to change the currency settings here. Note that this will apply to all your feed – so It may cause more issues on other feeds. Please also note that I’m unable to provide further support from here if you use the snippet