Price for Specific Country doesn’t show in store

  • Resolved jusko76

    (@jusko76)


    6 years, 11 months ago

    Hello! I have installed this plugin today and I can confirm that in the checkout, if I change to the country I’ve set a manual price different from the default price, it works just fine.
    But I would like the manual price to show all the way. I tried to use a VPN to visit the store through the specific country, but it keeps showing the default price. If I hook the switcher, by selecting the country it shows the correct price, but I would like to see this working without having to use the switcher. Is this possible?
    Thanks in advance!!!
    Gonçalo

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Oscar Gare

    (@oscargare)

    6 years, 11 months ago

    Hi, 
    Check following:

    • You have set Default Customer Location to Geolocate or Geolocate with page cache support if you are running a cache system.
    • The GeoIP database have been downloaded by WooCommerce, you’ll be able to check it by the WooCommerce System Report.
    • WooCommerce store your location in a cookie, so you must do all test in a new window private browsing.

    Regards,
    Oscar.

    Thread Starter jusko76

    (@jusko76)

    6 years, 11 months ago

    Hello Oscar, thanks for your quick reply!
    I’ve checked all your inputs, but still the problem persists. I tried to navigate in private mode but HOLA doesn’t work in incognito mode, so I can’t try to access the website using VPN from private navigation.
    And although I’ve cleared all the cookies, and started HOLA in the specific country I need, the price of the product is still in the default currency. The product is set to private, for this testing purpose. Might this be the problem?
    Also, I’m using Magic Members plugin, because I’m running a membership website, and the store is only visible to registered users.
    I’ve change my admin user country to Brazil (this is the target country i need with the different price), but still when i go to the store, nothing changed…
    For sure I’m doing wrong somewhere.
    Thanks once again!

    Best regards,
    Gonçalo

    Plugin Author Oscar Gare

    (@oscargare)

    6 years, 11 months ago

    Hi,
    WooCommerce get the default customer location by GeoIP when the customer isn’t logged in. If user is logged in, WooCommerce gets the customer’s country from user data, if country field is empty then gets country from shop base country.
    Other problem may be static caching, hosting or by plugin, disable the cache and try.
    Either way, the plugin is working, your problem is that WooCommerce is getting a wrong country, may be that Magic Members is changing the country of user….

    Runnig a test no logged in, with cookies clear.

    Thread Starter jusko76

    (@jusko76)

    6 years, 11 months ago

    Thanks again for your quick reply!! Problem solved!
    For this to work with Magic Members plugin, I have to register first to Woocommerce and then manage the membership information after.
    By doing this, your plugin can read the correct “country” field. From Woocommerce and not from the membership plugin.
    Thank you very much!!!

    Best regards,
    Gonçalo

    • This reply was modified 6 years, 11 months ago by jusko76.
Viewing 4 replies - 1 through 4 (of 4 total)
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