• Resolved chef1974

    (@chef1974)


    all plugins and WordPress core is up to date, but the wooCommerce price filter is not functioning correctly.
    Any assistance would be grateful on the subject matter as it’s on a live site , when customers applying price filter, great that the value shows. how can I fix this?

    • This topic was modified 3 years, 5 months ago by chef1974.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support fevered – a11n

    (@fevered)

    Hey there!

    Can you provide exact steps to reproduce the issue?

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thread Starter chef1974

    (@chef1974)

    i was actually informed of this issue, when i place filter to say0-600, products over 600 price range still show up in search provided.

    code of report below

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.antiquities.co.uk
    Site address (URL): https://www.antiquities.co.uk
    WC Version: 4.7.1
    REST API Version: ✔ 4.7.1
    WC Blocks Version: ✔ 3.9.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.6.3
    Log Directory Writable: ✔
    WP Version: 5.5.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.23
    PHP Post Max Size: 256 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 25000
    cURL Version: 7.72.0
    OpenSSL/1.1.1h
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.25-MariaDB
    Max Upload Size: 96 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.7.1
    WC Database Prefix: wp_
    Total Database Size: 290.87MB
    Database Data Size: 223.26MB
    Database Index Size: 67.61MB
    wp_woocommerce_sessions: Data: 0.42MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.08MB + Index: 0.05MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.73MB + Index: 0.52MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 1.52MB + Index: 0.39MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.31MB + Index: 0.28MB + Engine InnoDB
    wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_aioseo_posts: Data: 1.52MB + Index: 0.38MB + Engine InnoDB
    wp_aioseo_terms: Data: 0.28MB + Index: 0.02MB + Engine InnoDB
    wp_alm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_apmm_custom_theme: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_aws_cache: Data: 7.48MB + Index: 0.00MB + Engine InnoDB
    wp_aws_index: Data: 22.38MB + Index: 9.91MB + Engine InnoDB
    wp_commentmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    wp_comments: Data: 0.84MB + Index: 0.28MB + Engine MyISAM
    wp_ewwwio_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_facetwp_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_facetwp_index: Data: 1.63MB + Index: 0.89MB + Engine MyISAM
    wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_layerslider: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_litespeed_img_optm: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_masterslider_options: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_masterslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_field_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_objects: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_object_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_nf3_upgrades: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 11.72MB + Index: 0.71MB + Engine MyISAM
    wp_postmeta: Data: 64.41MB + Index: 7.57MB + Engine MyISAM
    wp_posts: Data: 8.16MB + Index: 1.49MB + Engine MyISAM
    wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_redirection_404: Data: 1.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.30MB + Index: 0.39MB + Engine InnoDB
    wp_redirection_logs: Data: 0.36MB + Index: 0.16MB + Engine InnoDB
    wp_relevanssi: Data: 19.56MB + Index: 39.25MB + Engine InnoDB
    wp_relevanssi_log: Data: 4.52MB + Index: 2.52MB + Engine InnoDB
    wp_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders_bkp: Data: 0.15MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides: Data: 0.72MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides_bkp: Data: 1.25MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides_bkp: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_rp4wp_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_taxonomymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 0.51MB + Index: 0.10MB + Engine MyISAM
    wp_terms: Data: 0.02MB + Index: 0.06MB + Engine MyISAM
    wp_term_relationships: Data: 0.37MB + Index: 0.75MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.29MB + Index: 0.03MB + Engine MyISAM
    wp_usermeta: Data: 0.55MB + Index: 0.31MB + Engine MyISAM
    wp_users: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    wp_wcpdf_invoice_number: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.07MB + Index: 0.07MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.15MB + Index: 0.25MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfConfig: Data: 2.28MB + Index: 0.00MB + Engine InnoDB
    wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfFileMods: Data: 46.64MB + Index: 0.00MB + Engine InnoDB
    wp_wfHits: Data: 1.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfKnownFileList: Data: 16.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfLogins: Data: 0.41MB + Index: 0.16MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfNotifications: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfStatus: Data: 1.02MB + Index: 0.20MB + Engine InnoDB
    wp_wfTrafficRates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpgdprc_consents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf: 1
    acf-field: 2
    acf-field-group: 1
    attachment: 8752
    custom_css: 2
    dp_template: 1
    logos: 1
    lshowcase: 6
    mc4wp-form: 2
    nav_menu_item: 968
    nf_sub: 446
    option-tree: 1
    page: 32
    post: 38
    product: 1777
    product_variation: 340
    revision: 1312
    rp4wp_link: 62
    shop_coupon: 1
    shop_order: 680
    shop_order_refund: 13
    staff: 1
    vc_settings_preset: 3
    wc_category_slider: 1
    yith_wcps_type: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (46) ###
    
    AG WooCommerce Barclay ePDQ Payment Gateway: by We are AG – 4.1.4
    Ultimate Addons for WPBakery Page Builder: by Jared Dias - – 3.19.6
    Woocommerce Bulk Attributes 3.1: by TNA Consult – 3.1 – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce Infinite Scroll and Ajax Pagination: by SB Themes – 1.1 – Installed version not tested with active version of WooCommerce 4.7.1
    Advanced Custom Fields: by Elliot Condon – 5.9.3
    Advanced Woo Search: by ILLID – 2.15
    All in One SEO Pro: by All in One SEO Team – 4.0.4
    Better Search Replace: by Delicious Brains – 1.3.3
    Classic Editor: by WordPress Contributors – 1.6
    Custom Hooks: by FacetWP
    LLC – 1.0
    
    EU Cookie Law: by Alex Moss
    Marco Milesi – 3.1.5
    
    FacetWP - Cache: by FacetWP
    LLC – 1.5.1
    
    FacetWP - Flyout menu: by FacetWP
    LLC – 0.4
    
    FacetWP - Relevanssi integration: by FacetWP
    LLC – 0.6.2
    
    FacetWP: by FacetWP
    LLC – 3.6.7
    
    Improved Variable Product Attributes for WooCommerce: by Mihajlovic Nenad – 3.2.1 – Installed version not tested with active version of WooCommerce 4.7.1
    Jetpack by WordPress.com: by Automattic – 9.1
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.4.2
    LiteSpeed Cache: by LiteSpeed Technologies – 3.5.2
    Logos Showcase: by Carlos Moreira – 1.4.9
    Mailchimp for WooCommerce: by Mailchimp – 2.4.7 – Installed version not tested with active version of WooCommerce 4.7.1
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1
    Max Mega Menu - Pro Addon: by megamenu.com – 2.1.3
    Max Mega Menu: by megamenu.com – 2.9.2
    Ninja Forms: by Saturday Drive – 3.4.32
    Redirection: by John Godley – 4.9.2
    Related Posts for WordPress: by Never5 – 2.0.3
    Relevanssi: by Mikko Saari – 4.9.0
    Reveal IDs: by Oliver Schlöbe – 1.5.4
    Slider Revolution: by ThemePunch – 6.2.12
    Search By SKU - for Woocommerce: by Unroll Digital – 0.7.1 – Installed version not tested with active version of WooCommerce 4.7.1
    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.24
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.7
    Woo Align Buttons: by 320up – 3.6.5 – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce Category Slider: by pluginever – 4.0.9 – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce Blocks: by Automattic – 3.9.0
    Woocommerce Sidebar Category Accordion: by Marc Randall – 1.1.3 – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce - All in One SEO Pack: by Visser Labs – 1.3.4 – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce Currency Switcher: by realmag777 – 2.2.7.1 – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.7.2
    WooCommerce Shipping & Tax: by Automattic – 1.25.3 – Installed version not tested with active version of WooCommerce 4.7.1
    WooCommerce: by Automattic – 4.7.1
    Wordfence Assistant: by Wordfence – 1.0.7
    Wordfence Security: by Wordfence – 7.4.12
    WP-DBManager: by Lester 'GaMerZ' Chan – 2.80.3
    WP GDPR Compliance: by Van Ons – 1.5.4
    
    ### Inactive Plugins (10) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.7
    All-in-One WP Migration: by ServMask – 7.31
    All-in-One WP Migration Unlimited Extension: by ServMask – 2.32
    Another WooCommerce PDF invoices and packing slips plugin: by ByConsole – 1.0.1 – Installed version not tested with active version of WooCommerce 4.7.1
    Attributes Menu Manager For WooCommerce: by Varun Sridharan – 1.0 – Installed version not tested with active version of WooCommerce 4.7.1
    Awesome blocks for WooCommerce: by Jmsthemes – 1.0.0 – Installed version not tested with active version of WooCommerce 4.7.1
    Barclay Card - ePDQ payment gateway for WooCommerce: by Pluginsmaker – 2.2 – Installed version not tested with active version of WooCommerce 4.7.1
    Duplicate Menu: by Jonathan Christopher – 0.2.2
    WooCommerce Admin: by WooCommerce – 1.7.2
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #14 - /shop/
    Basket: #15 - /basket/
    Checkout: #16 - /checkout/
    My account: #17 - /my-account/
    Terms and conditions: #162 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Antiquities
    Version: 1.2
    Author URL: https://plowenltd.info
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: Antiquites/woocommerce/archive-product.php
    Antiquites/woocommerce/cart/cart-empty.php
    Antiquites/woocommerce/cart/cart-item-data.php
    Antiquites/woocommerce/cart/cart-shipping.php
    Antiquites/woocommerce/cart/cart-totals.php
    Antiquites/woocommerce/cart/cart.php
    Antiquites/woocommerce/cart/cross-sells.php
    Antiquites/woocommerce/cart/mini-cart.php
    Antiquites/woocommerce/cart/proceed-to-checkout-button.php
    Antiquites/woocommerce/cart/shipping-calculator.php
    Antiquites/woocommerce/checkout/cart-errors.php
    Antiquites/woocommerce/checkout/form-billing.php
    Antiquites/woocommerce/checkout/form-checkout.php
    Antiquites/woocommerce/checkout/form-coupon.php
    Antiquites/woocommerce/checkout/form-login.php
    Antiquites/woocommerce/checkout/form-pay.php
    Antiquites/woocommerce/checkout/form-shipping.php
    Antiquites/woocommerce/checkout/order-receipt.php
    Antiquites/woocommerce/checkout/payment-method.php
    Antiquites/woocommerce/checkout/payment.php
    Antiquites/woocommerce/checkout/review-order.php
    Antiquites/woocommerce/checkout/terms.php
    Antiquites/woocommerce/checkout/thankyou.php
    Antiquites/woocommerce/content-product.php
    Antiquites/woocommerce/content-single-product.php
    Antiquites/woocommerce/content-widget-price-filter.php
    Antiquites/woocommerce/emails/admin-cancelled-order.php
    Antiquites/woocommerce/emails/admin-failed-order.php
    Antiquites/woocommerce/emails/admin-new-order.php
    Antiquites/woocommerce/emails/customer-completed-order.php
    Antiquites/woocommerce/emails/customer-invoice.php
    Antiquites/woocommerce/emails/customer-new-account.php
    Antiquites/woocommerce/emails/customer-note.php
    Antiquites/woocommerce/emails/customer-on-hold-order.php
    Antiquites/woocommerce/emails/customer-processing-order.php
    Antiquites/woocommerce/emails/customer-refunded-order.php
    Antiquites/woocommerce/emails/customer-reset-password.php
    Antiquites/woocommerce/emails/email-addresses.php
    Antiquites/woocommerce/emails/email-customer-details.php
    Antiquites/woocommerce/emails/email-downloads.php
    Antiquites/woocommerce/emails/email-footer.php
    Antiquites/woocommerce/emails/email-header.php
    Antiquites/woocommerce/emails/email-order-details.php
    Antiquites/woocommerce/emails/email-order-items.php
    Antiquites/woocommerce/emails/email-styles.php
    Antiquites/woocommerce/emails/plain/admin-cancelled-order.php
    Antiquites/woocommerce/emails/plain/admin-failed-order.php
    Antiquites/woocommerce/emails/plain/admin-new-order.php
    Antiquites/woocommerce/emails/plain/customer-completed-order.php
    Antiquites/woocommerce/emails/plain/customer-invoice.php
    Antiquites/woocommerce/emails/plain/customer-new-account.php
    Antiquites/woocommerce/emails/plain/customer-note.php
    Antiquites/woocommerce/emails/plain/customer-on-hold-order.php
    Antiquites/woocommerce/emails/plain/customer-processing-order.php
    Antiquites/woocommerce/emails/plain/customer-refunded-order.php
    Antiquites/woocommerce/emails/plain/customer-reset-password.php
    Antiquites/woocommerce/emails/plain/email-addresses.php
    Antiquites/woocommerce/emails/plain/email-customer-details.php
    Antiquites/woocommerce/emails/plain/email-downloads.php
    Antiquites/woocommerce/emails/plain/email-order-details.php
    Antiquites/woocommerce/emails/plain/email-order-items.php
    Antiquites/woocommerce/loop/add-to-cart.php
    Antiquites/woocommerce/loop/loop-end.php
    Antiquites/woocommerce/loop/loop-start.php
    Antiquites/woocommerce/loop/no-products-found.php
    Antiquites/woocommerce/loop/orderby.php
    Antiquites/woocommerce/loop/pagination.php
    Antiquites/woocommerce/loop/price.php
    Antiquites/woocommerce/loop/rating.php
    Antiquites/woocommerce/loop/result-count.php
    Antiquites/woocommerce/loop/sale-flash.php
    Antiquites/woocommerce/myaccount/dashboard.php
    Antiquites/woocommerce/myaccount/downloads.php
    Antiquites/woocommerce/myaccount/form-add-payment-method.php
    Antiquites/woocommerce/myaccount/form-edit-account.php
    Antiquites/woocommerce/myaccount/form-edit-address.php
    Antiquites/woocommerce/myaccount/form-login.php
    Antiquites/woocommerce/myaccount/form-lost-password.php
    Antiquites/woocommerce/myaccount/form-reset-password.php
    Antiquites/woocommerce/myaccount/lost-password-confirmation.php
    Antiquites/woocommerce/myaccount/my-account.php
    Antiquites/woocommerce/myaccount/my-address.php
    Antiquites/woocommerce/myaccount/my-downloads.php
    Antiquites/woocommerce/myaccount/my-orders.php
    Antiquites/woocommerce/myaccount/navigation.php
    Antiquites/woocommerce/myaccount/orders.php
    Antiquites/woocommerce/myaccount/payment-methods.php
    Antiquites/woocommerce/myaccount/view-order.php
    Antiquites/woocommerce/product-searchform.php
    Antiquites/woocommerce/single-product/add-to-cart/external.php
    Antiquites/woocommerce/single-product/add-to-cart/grouped.php
    Antiquites/woocommerce/single-product/add-to-cart/simple.php
    Antiquites/woocommerce/single-product/add-to-cart/variable.php
    Antiquites/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    Antiquites/woocommerce/single-product/add-to-cart/variation.php
    Antiquites/woocommerce/single-product/meta.php
    Antiquites/woocommerce/single-product/photoswipe.php
    Antiquites/woocommerce/single-product/price.php
    Antiquites/woocommerce/single-product/product-attributes.php
    Antiquites/woocommerce/single-product/product-image.php
    Antiquites/woocommerce/single-product/product-thumbnails.php
    Antiquites/woocommerce/single-product/rating.php
    Antiquites/woocommerce/single-product/related.php
    Antiquites/woocommerce/single-product/review-meta.php
    Antiquites/woocommerce/single-product/review-rating.php
    Antiquites/woocommerce/single-product/review.php
    Antiquites/woocommerce/single-product/sale-flash.php
    Antiquites/woocommerce/single-product/share.php
    Antiquites/woocommerce/single-product/short-description.php
    Antiquites/woocommerce/single-product/stock.php
    Antiquites/woocommerce/single-product/tabs/additional-information.php
    Antiquites/woocommerce/single-product/tabs/description.php
    Antiquites/woocommerce/single-product/tabs/tabs.php
    Antiquites/woocommerce/single-product/title.php
    Antiquites/woocommerce/single-product/up-sells.php
    Antiquites/woocommerce/single-product-reviews.php
    Antiquites/woocommerce/single-product.php
    Antiquites/woocommerce/content-product_cat.php
    Antiquites/woocommerce/taxonomy-product_cat.php
    Antiquites/woocommerce/taxonomy-product_tag.php
    
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    Plugin Support fevered – a11n

    (@fevered)

    Thanks for that! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Plugin Support fevered – a11n

    (@fevered)

    Hey there, since I haven’t heard back from you in awhile I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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