Support » Plugin: WooCommerce » Price attributes & variations disappeared after migration

  • Resolved Sajid Manzoor

    (@sajiddesigner)


    Hello
    I have migrated a site from WpEngine to Siteground. I did the migration manually, as Siteground Migrator was not working.

    Migration process went fine. All pages of website are working fine except products. On some variable products, attributes and variations are not visible on both frontend and backend.

    I did another manual migration again but the did not went away. So i tried figuring out that why this issue happened. There are no errors or warning during or after the process. So I have looked in to database and to my surprise, i found that Attributes and variations are available in Siteground Database. But they are not visible on product.
    I am using Divi theme and i have tried changing theme to Storefront but issue didnot fixed.

    Can someone help me in fixing this issue.

    Thanks
    Sajid

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support gabrielfuentes

    (@gabrielfuentes)

    Hi there 👋

    At first glance, it seems that something could happen during the migration process, or that there are some incompatibilities with the new configurations of your hosting.

    Regardless of that, let’s check if there is an error on the WooCommerce Logs. So please, provide us the following:

    • System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    • Error log: share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)

    Thanks!

    Plugin Support abwaita

    (@abwaita)

    Hi @sajiddesigner,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Price attributes & variations disappeared after migration’ is closed to new replies.