• Resolved jbender929

    (@jbender929)


    Our users are unable to see files they have previously uploaded. I have updated to the newest version of the plugin and tried deactivating all other plugins and that didn’t fix the problem.

    Here is an image of what we they see. This user has 76 files uploaded but none of them show up.

    https://content.alpineschools.org/media_upload_files_missing/

    Is there anything we can do to fix that?

    • This topic was modified 3 years ago by jbender929.
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  • Thread Starter jbender929

    (@jbender929)

    I think I have figured out my problem. We recently migrated our site to a new host so the link for wpfm_dir_path was pointing to where the file was previously. Same with wpfm_file_thumb_url and wpfm_file_url.

    I’m guessing the only way to fix this would be to manually update those links or delete and re upload our files.

    jane

    (@jane357)

    ok

Viewing 2 replies - 1 through 2 (of 2 total)
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