• Hi there,

    Every since I’ve install WP Mail SMTP, the previous week’s email count is always either 1 or 0, which doesn’t make sense because this week’s is usually in the 200-300 range. I’m using up-to-date WordPress with PHP 7.4.

    200-300 a week also doesn’t make much sense as a number for my blog, to be honest. Is there a way of seeing what it thinks is being sent? I haven’t paid for any pro features.


Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Darshana


    Hi @hamishmb,

    Thanks for reaching out! When you configure the WP Mail SMTP plugin, all of your WordPress emails sent using the WP_Mail() function will be routed through your configured mailer, and those emails will be counted when sending your reports.

    I’m not sure whether you’re using a plugin that is not using WP_Mail() function to send emails. For example, BuddyPress emails will not be counted.

    Below are some examples of website email notifications that can be automatically routed through the WP Mail SMTP plugin.
    – WordPress user registration emails
    – WordPress reset password emails
    – Form email notifications (for example, contact forms, quotation forms, payment forms created using WPForms plugin, Contact Form 7, or using similar plugins)
    – Order notification emails (if you have an eCommerce store set up on your site)
    – WordPress comment management emails (comment moderation / comment published)

    Could you please check WordPress -> Tools -> Site Health and WP Mail SMTP -> Tools -> Debug Events section to see if you’re getting any errors.


    Thread Starter Hamish McIntyre-Bhatty


    Ah, I’ve just realised the numbers actually do make sense, the total is the total for all-time, isn’t it?

    Thread Starter Hamish McIntyre-Bhatty


    The more I think about it, the more I realise that this almost definitely isn’t a bug – I was just confused about what the numbers meant. I would close this issue, but I don’t know how to.

Viewing 3 replies - 1 through 3 (of 3 total)
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