Support » Plugin: Thumb Fixer for Facebook » Preview shows proper image but actual sharing still chops image

  • Resolved pcgould

    (@pcgould)


    I’ve created a new featured image that is 600 x 315 size on this page. When I click “preview” for Thumbnail Fixer, it shows that image. After updating the page, and refreshing several times, the FB sharing still shows the cropped image that is the actual image inserted into the page. I have screenshots of all this. I’ve done this several times with the same result, even deleted the featured image and uploading a new one with the same result.

    I’m using an iMac running El Capitan.

    • This topic was modified 5 months ago by  pcgould.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Michael Ott

    (@mikeyott)

    Facebook is showing a cropped image because that’s just how your image is. Check it out: https://angelfiredesigns.com/wp-content/uploads/2018/02/A-Touch-of-Gold-600×315-watermarked.jpg

    • This reply was modified 5 months ago by  Michael Ott.
    pcgould

    (@pcgould)

    Yes, the link you just posted above is the way it should look but that’s not how it looked before. Only 1/3 of the center of the image was showing before. I did try the debugging tool 3x and it didn’t help. I wish that I could post a screen shot of how the image looked when shared a few hours ago.

    Plugin Author Michael Ott

    (@mikeyott)

    Well that’s odd, because I’m seeing the version of the image that is only 1/3 of the center, as you described. And sharing the page on Facebook uses that version of the image too.

    Anyhoo, everything is working as expected from what I can see.

Viewing 3 replies - 1 through 3 (of 3 total)
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