• Hey Icegram team,

    I’m adding a new popup campaign to our site (dontforgettomove.com), but neither the preview nor the actual popup seem to be working.

    We have a different campaign that we set up months ago that seemed to be working well, but last week our impressions dropped to 0 for a few days, then went back up to our “normal” amount (~100) and then the past 4 days have dropped back to 0.

    We haven’t touched it until today, so I’m not sure what’s happened to have affected the plugin. Any ideas?

    Thanks!

    https://wordpress.org/plugins/icegram/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Icegram

    (@icegram)

    Hi,

    Clear the cache from wordpress caching plugin and check.

    Thanks,
    Nishit Shah
    Team Icegram

    Thread Starter dontforgettomove

    (@dontforgettomove)

    Thanks for getting back to me Nishit,

    Which cache are you referring to? Clearing the cache for that specific campaign? Still can’t get it to work :/

    Plugin Author Icegram

    (@icegram)

    Hi,

    We checked your site, but It seems Icegram is not loading.
    Please Contact Us with URL/link to the any page with Icegram message on it.

    We will look into it and update you.

    Thanks,
    Team Icegram

Viewing 3 replies - 1 through 3 (of 3 total)
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