Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author thethemefoundry

    (@thethemefoundry)

    Hey there, @kubi23 👋

    Oh no, that’s odd! Would you mind double-checking a few things to help us investigate?

    1. Is HappyForms and WordPress up to date?
    2. Does deactivating all your plugins help?
    3. In case you have access to server’s error logs, could you please double-check if there are any errors at all?
    4. If all of the above doesn’t seem to help, could you please re-save your SettingsPermalinks page?

    Let us know how you go! 🙂

    > Is HappyForms and WordPress up to date?

    Yes. WordPress 5.0.2 and HappyForms 1.6.16

    > Does deactivating all your plugins help?

    Always forgetting this no-brainer. Looks like it is an incompatibility with the Cache Plugin.

    Plugin Author thethemefoundry

    (@thethemefoundry)

    Nice catch, Sven!

    Out of curiosity, which plugin was it? We’d love to take a closer look.

    Thanks! Have a great weekend! 🙂

    It is WP Super Cache. Once deactivated, HappForms preview works fine. Didn’t find a workaround yet.

    Thanks and best,
    Sven

    Plugin Author thethemefoundry

    (@thethemefoundry)

    Thanks, Sven!

    We couldn’t replicate the problem using WP Super Cache plugin. We have a hunch it can be related to a specific configuration of caching. Anyways, we’ll keep an eye on that. Thanks for sharing your findings!

    Have a wonderful week 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Preview not working’ is closed to new replies.