Title: Preview not work sometimes
Last modified: April 3, 2020

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# Preview not work sometimes

 *  [Chris Yau](https://wordpress.org/support/users/chris-yau/)
 * (@chris-yau)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/preview-not-work-sometimes/)
 * Hi,
 * I just downloaded and installed, firstly thanks for your work. I have some questions
   about it.
 * 1. When adding image watermark, I found that the image preview not work sometimes.
   
   2. Where is the backup images location? How can I found it? 3. Do you have documentation
   for this plugin, so I can study and understand well before apply any option.
 * Many thanks

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Sebastiano Riva](https://wordpress.org/support/users/sriva/)
 * (@sriva)
 * [6 years ago](https://wordpress.org/support/topic/preview-not-work-sometimes/#post-12727488)
 * I have the same issue on preview, the image is neverending loading, how I can
   reset?
    The problem persist also removing and adding the watermarks.
 * [@chris-yau](https://wordpress.org/support/users/chris-yau/) You can find the
   backupped images here: `/public_html/wp-content/ew-backup`
 * Please let us know. Thanks
 *  [yaelduckwen](https://wordpress.org/support/users/yaelduckwen/)
 * (@yaelduckwen)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/preview-not-work-sometimes/#post-12927550)
 * I agree, create manny errors
    [https://ibb.co/MGCb8xs](https://ibb.co/MGCb8xs)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Preview not work sometimes’ is closed to new replies.

 * ![](https://ps.w.org/easy-watermark/assets/icon.svg?rev=2153955)
 * [Easy Watermark](https://wordpress.org/plugins/easy-watermark/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-watermark/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-watermark/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-watermark/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-watermark/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [yaelduckwen](https://wordpress.org/support/users/yaelduckwen/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/preview-not-work-sometimes/#post-12927550)
 * Status: not resolved